Airtel — bill plan

Airtel — discrimination in service provided

On dated 5th of January 2008 I have received a message from Airtel Info that my all locals calls are only @1Rs./minut. Subsequently I have inquired from 12131 they also confirm me that now my all locals calls are @1Rs./minut. But when I have made a call to our friend who is a local number I am charged @Rs.2.25/minuts by your company. When I enquired today i.e. on 22.01.2008 from 121(customer care) Mr. Vipul, Executive of your company stated that I am using an another scheme which 37 recharge which reduce my STD call rates. Hence, the scheme provided by Airtel i.e. all local call @1 Rs/minute has been deactivated as I cannot avail two or both the schemes at a time.

Now I state that when I scheme is provided by your company to all the customers using bundle handset officers without charging any money/rent I am also eligible for the above scheme even after using the deferent scheme because for another scheme I have paid Rs.37 extra inspite of all other customers.

I also state that if your company has prescribed any such terms & condition/restriction as discussed above is not fair with me and these types of terms & condition makes you services discriminatory and arbitrary.

my bill plan change with out understad what i want. so pl.solve my case and i will not pay any charge.
pl.activate my old/as on starting.

Hi,

I have an airtel mobile number [protected]. as per the commintment of the your agent from whom i have taken this number and the actuall call rate which was charged was diffrent. i can also provide a writen proof in regards to same miscommuination done by your agent.


I was conveyed that your bill plan will be advance rental of rs. 789 for an year and STD call rate 1 rupuee. however, in my first bill STD calls charged 1.5 rupees.
i have already registered a complaint and paid the bill, now they have deactivated my number.
whenever i call them, they are not giving any clarification regarding the same. please help!!!

Regards,
Manjeet singh
[protected]

Dear Sir / Madam,

Thanks for your information. I have require your help regarding misguide by Airtel on his website about Bill Plan.

My self Divyesh Bavisi.I'm using Airtel Mobile No.[protected] from last 18 months.I have given request to change bill plan through Airtel website on 20th Feb, 2009.

That time on Airtel website they are mention in bill plan STD TO AIRTEL is 30 Paise & I don't get tariff accordingly.They are charging STD TO AIRTEL Rs.1.50 & after giving so many complaint I don`t get any positive reply from Airtel.Just they are giving reply that plan is invalid. We don't have such kind of plan. We don't update our website & plan already has closed & we are not taken request to change plan through website.(Mine point is that than why they are change my plan accordingly that, except only STD TO AIRTEL 30 Paise).They are not ready to listen & They are update his website after I given complaint to him why you mention in plan STD TO AIRTEL is 30 paise.

For that I have only proof print out copy of plan that Airtel mention in his website STD TO AIRTEL 30 Paise & all complaint request no.

If I have to file case to Airtel what to do? It`s enough proof print out of his plan mention on website with my last login date 24th Feb, 2009 & I have changed plan on 20th Feb, 2009.

Kindly suggest what I have to do?

Await for your positive help reply.

With Regards,
Divyesh Bavisi

Airtel — Discrimination in providing proper service

Submitted my proof of new residence Thrice , still these people visit on old address and reject my application, finally received confirmation about my address from customer care, but verification department is still harassing for the address and threating to disconnect my number

hell i am soumik i have a airtel no [protected] i want to disconnect my number...i have already request u to disconnet this 25 days ago but i am really surprised that my number is still not disconnected...it is not espected by you...i am not satisfiy with your service...please disconnect my number as early as possibel..



regars
soumik basu

Airtel — Bill from month of feb 2009

Dear Sir/MAdam,

Please send me my postpaid connection bill details from start of connection my airtel card number :- [protected]

Thanking You

Suvarna Kumbhar

hello,i am keyur darji the regular postpaid user of airtel ([protected])from last 3 years.i need to change my billplan and i have communicate with the care person for several time but i was not satisfied.help me change my cug plan.i want to convert my cug plan in single plan sp advice me the suitable for the same.


Thanks & Reagrds.
keyur Darji
[protected]

hello.

this is regarding the bill plan again..

this is really very unsatisfied that i didnt get any proper solution from airtel although the special request.

again i request you to pls do focus on my problem.
i am the regular useg customer of aitel from last 7 years..


i am waiting for ur answer last time..



Regards.
keyur darji
[protected]

Iam using an Airtel postpaid connection for last 5 years([protected]) it is group connection. one of my close friend in the same group([protected]) changed his bill plan to KMPL199 with an extra free offer of sms pack worth Rs 98. The very next day as my friend said i also contacted Airtel customer care and demanded for the same. they are ready to change the plan. but they refused to give me the sms pack which they gave for my friend. many times i contacted the cust.care and requested. they are saying that the perticular offer is expired. but how ? within one day?. iam always paying a bill amount or @ Rs 450-700 monthly for the last 5 years. still This discrimination against me have hurted me deeply. i never expected this from airtel. now i have only option to quit airtel using MNP.

The biggest fraud & cheater company. I am using a mobile no. [protected], having solitaire plan. I am using this plan since past 4 months, I never faced any issue, but since past 10 days airtel barred my number saying my unbilled amount usage has crossed my credit limit. Since my plan offers me 8GB 3G data & 10000 mins, it will cross credit limit at once but all the things got adjusted when the bill generates. firstly, I called 198 and lodged so many complains but no resolution, then i moved to nodal office but no resolution then finally i moved to Appellate authority which said to be the most higher authority they said the same thing which 198 customer care told. Please deposit 8000 Rs. security deposit. Why the hell should i give 8000 Rs. for a 1800 plan. Airtel says appellate authority will provide some resolution. But they also gave me the same resolution which i got in the beginning from 198 CC. I have put more than 1000 Rs. In calling the airtel Nodal office & appellate authority. All are useless.
Useless company. Cheaters. Fraud company.