[Resolved]  Airtel — Bill plan cheat

Address:

Ghaziabad, Uttar Pradesh

Airtel is luring its customers by showing some attractive bill plan on internet and their IVRS (121).
But when we register to that, a different plan is being activated (on which call charges are higher).
While discussing with Airtel Customer care, they say that particular bill plan is no more available.

Bill plan Airtel Super Magic 299 New Plan - DL
http://www.airtel.in/applications/xm/PostPaidPlansSC.jsp?MARKETCODE=7Rx4NEdHFNc=&MSISDN=LCMj704C...⇄

STD Call to Airtel / Other GSM / LL & WLL : 0.75 Rs./Min
But the message I received after registering to this plan is:
STD Call to Airtel / Other GSM / CUG : 1 Rs./Min
STD Call to LL / WLL : 1.5 Rs./Min

Why should they show something and give something else.

Another issue:
When I was not using my phone for months (but 1 year advance rental was paid). it was due, they re-activated the same plan for the next year too, which I don't want to opt. When asked, my mobile was switched off, so thy couldn't confirm. I didn't receive any call on my alternative number also.
Later I was not given an option to change the plan also.. I'm forced to use the same plan for another 1 year. Don't know what will happen for the next year :(

My mobile Number : [protected]
Email id : san.tn.[protected]@gmail.com