[Resolved]  Airtel Blackberry — Airtel Blackberry Prepaid Activation

I have been trying to get Airtel Blackberry plan (Tried both Personl Mail Plan and Blackberry Internet Service plan) activated. I keep getting the response "Your request for activation of RS 899/299 plan cannot be processed at the time. Please try again later." I have called up the customer care and registered a gazillion complaints about this and every single time they keep giving the response "our server is down at the moment and please try later" . Get the god damn server fixed guys its been almost two weeks I am getting the same response from you guys...

If we had number portability I would have already switched to some other service provider...Very poor and unprofessional service and approach from Airtel even after repeated complaints.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

similar problem with me also...
not getting satisfactory response regarding the activation of blackberry service on airtel very poor...
i need to activate BB3 Service
Am trying to activate the services but not getting any response from airtel.when am sending sms to airtel network reply sms is, we are unable to process your request .if you are prepaid ) I have visited airtel galleries, i am calling in the customer care of airtel i have been text messaging in customer care but no help. The only thing i get to hear from the customer care executives . They dont have proper information
please help me
Name : Rakesh.M
Mob : =[protected]
[protected]@gmail.com
This is to complain about the laxity in handling services by Airtel which boosts to be one of the leading players in Mobile service provider in India. I was using Airtel number [protected] in the Name of Amit Lohani since last two year as post paid connection with Blackberry services. Recently on the 29th Dec 2010, I converted by post paid number to prepaid by submitting all relevant document at the Airtel consumer center at Kingsway Camp Delhi. I was assured that by 30th December my Blackberry Services would be active.
It been more than 4 days and I have tried my every bit of activating my Blackberry services from my Handset and have called Airtel Helpline almost 10 Times complaining regarding the inaction on their part to activate my services. I have even visited their Consumer center twice but till date no action has been taken. They had given me a complaint number RBBRY[protected] on the 30th December but now that has been closed with resolving the issue.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54504
    Pending
    0
    Resolved
    21959
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information