Submit a Complaint
Mobile Service Providers
Airtel

[Resolved]  Airtel — bluffed on airtel.in site

Address:Bangalore, Karnataka

For getting aitel dth new connection I have bluffed on 28th March. For enquiry purpose i had given my mobile number in airtel.in. there they mentioned “for new connection give contact number so the airtel or airtel partners will contact you” like this. I received a call from [protected] and saying that we will give new connection in 2 days. for the payment purpose i got a mail from mail id “buy.[protected]@in.airtel.com” like this

Namaste,

Thank you for showing interest in Airtel Digital TV.
As per your discussion with BAJRANG MALLAH, please find enclosed the link to make online payment to buy a new airtel digitalTV connection. Once the transaction is completed, please send the details of the transactions to buy.[protected]@in.airtel.com

Payment link: http://1.23.240.84:8089/airtel/payment/index.php?bid=193390

Warm Regards,
BAJRANG MALLAH
Bharti Airtel Limited

Disclaimer:
1)Shell Transource Ltd. (A Vertex Group Company) is the Prospect Management Center for airtel digitalTV PAN India.
2)Installation will happen within 24 to 48 hours after making the payment.
3)Direct Helpline: 12148 from airtel & [protected] from non airtel mobile.

At the payment time it showed request declined at last. so i processed with some other account even that time also showed request declined. when i check my both time its deducted, totally 5K loss to me. the airtel has to find these bluffed . after process done i got the call from [protected](Mentioned above) and said we received your amount , so i asked about my two times deduction. He said it will refund in two days. but it dint refund yet and dint get any information about my new connection yet.

Even airtel also commiting some fraud otherwise how my number went to bluffers when i registerd in airtel.in.

Airtel has to find the bluffers and return my amount soon. Its complete airtel fault.

Guys dont register ur things in airtel.in
Airtel has to refund me Rs. 4980

Regards,
Airtel customer well wisher.
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
i got the refund.
Complaint comments 
9 Comments

Related Airtel reviews

[Resolved]Airtel - Airtel live-portfolio manager failure8[Resolved]Airtel Prepaid Services - harrasment from an airtel executive3[Resolved]Airtel Prepaid - Cancellation of caller tune6[Resolved]Airtel, India - Extremely poor service3[Resolved]Airtel Prepaid - not activating the offer which has been recharged through flexi3
View all 54499 Airtel Reviews

Comments

Dear you are not bluffed,

Its technical fault of payment system, so you need to take follow ups only and you Definately get that money back.

and dont forget to fire complaint at all Online media, this will only creates pressure on lessy salesmem.
Reply

AIRTEL DIGITAL TV — Not returning the money for your online transaction when you want to cancel the order because Airtel does not install the digital TV

I purchased a Airtel Digital TV online and at that time they committed that installation will be done in 48 hours but even after 96 hours it does not happen and when I request them to give my money back they are not confirming anything on it.

Governement should not allow such fake buisness and cancel the license of Airtel digital TV.

Thanks.
Reply
After having so many complaints again Airtel Digital TV why government is not taking any action.
Reply

AIRTEL DIGITAL TV — online payment no reply

hi


this is horrible services by the airtel digital tv coz i had pay one year subscription online for tv cable connection
after my payment they will not come for installation from 3 days i had call so many time in customer care they dnt give me procedure for refund even and said that will send the person for the installation i really bag that please give my money back atleast
Reply
Namaste,

This is to inform you that your concern listed on 30 Mar 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Reply
Namaste,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Reply
Hi Airtel,
I sent mail on yesterday itself to [protected]@in.airtel.com from [protected]@gmail.com. But there is no reply from you.

Regards,
Kalyan.
Reply
Hi Kalyan,

Don't expect anything from these frauds. Same thing happened to me as well.
I am not very surprised with this cyber fraud. But I shame myself to be a victim of such fraud. Now I know I'll not get my money back. So I am not going to wast my time to write emails and make call to these frauds. I am writing here so I could save other people to get trapped.


This is the email I receive from them.

Namaste,

Thank you for showing interest in Airtel Digital TV.
As per your discussion with Prachi Kinare, please find enclosed the link to make online payment to buy a new airtel digitalTV connection. Once the transaction is completed, please send the details of the transactions to buy.[protected]@in.airtel.com

Payment link: http://1.23.240.84:8089/airtel/payment/index.php?bid=199027

Warm Regards,
Prachi Kinare
Bharti Airtel Limited

FOR MORE DETAILS SEE OTHER COMPLAINTS

https://www.consumercomplaints.in/profile-881982
Reply
this problem has been resolved to me within two weeks time i raised a complaint here.
i received a new DTH connection and double paid amount as well

Thanks to airtel DTH.


Regards,
Kalyan
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54499
    Pending
    0
    Resolved
    21958
    View all 54499 Airtel reviews & complaints
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information