[Resolved]  Airtel Broadband — customer care

RESPECTED SIR,
I AKSHAY ARORA OF LAND LINE NO [protected](TILAK NAGAR) GOT BROADBAND CONNECTION FRM YOUR SIDE BEFORE 6 MONTHS BACK AND I PAID 800 RS FOR THE CONNECTION AND I RECIEVE A SLIP FOR THAT AND I ALSO PAID RS 600 FOR SAFE GUARD CUSTODY AFTER 3 MONTHS DUE TO RENOVATION IN MY HOME AND I DIDN"T GOT ANY WRITEN SLIP FOR THAT.But now i am loosing my trust on airtel people. your airtel customer executive gave us the wrong information about our internet plan and he kept on misguiding us even I VISIT TO UR ARC BUT NO SERIOUS ACTION..
I WAS JUST TOLD IT WILL BE DONE AND THE NAME OF EXECUTIVE IS VINOD ...

I FURTHER CALLED UP IN UR CALL CENTRE MR SANJEEV TOLD ME THAT UR CONNECTION IS IN SAFE GUAURD BUT ITS REALLY REDICULOUS THERE IS NO ACTION TAKEN AND UR EXECUTIVE CALLED ME AGIAN AND AGAIN FOR THE PAYMENT OF THE BILL
SO ITS A REQUEST TO U PLS SOLVE THIS PROBLEM OTHER WISE I WILL REGISTER A F.I.R

AND I WANT A ACTIONM WITH IN 2 DAYS OTHERWISE I WILL TAKE ACTION
AKSHAY ARORA
[protected]


AIRTEL IS TOTALLY REDICULOS

Sir
Tel. no[protected] is in the name of SUN OPTICAL which was baught by KUVEYEAM OPTICAL by october 2008.The relavent papers wear submitted to change the name and address. The
address was changed not name.Kindly change the name also.

Truely

M.singaravelu

hi,
My Airtel landline number is 42133027.Can you please e-mail the call details from march'09 to Sep'09 please to my e mail address?

my broadband is not working from last three days my no is [protected] my cell no is [protected] plz let me inform asap.

AirTel — Airtel Broadband

Hi Airtel,

I am really fed up with the sense of service you had given me. I really wonder that this is the same companny which we uswally praise for sence of service. I was having airtel Numner[protected] and broadband connection in my Gurgaon flat

Address
E-001, Rail vihar, sector 57, gurgaon.

I request a tranfer of my connection to noida

Address 185-Overseas tower, plot number C-58/21, sector 62 noida

ON 31 oct 2009. the request number for the same is[protected]. I was promised that this wil be done in 3 working days.
12 days has been passed nad i am running from piller to post for my connection. airtel office boy "sanjay" called me thrice in corporate office for submitting documents.I submitted my documents on 7th of november by personally visiting your corporate office in sector 58.

NO action is taken on any of my requests. whenever i call customer care they provide me with a request number, but nothing concreate has ever happend.

the number of request i logged are

[protected] on 31st of oct
[protected]
[protected]
[protected]th of nov.

No One is talking consise and no one is taking any action on my requests. This is absolute sence of irresponsibility. I am going to blog my stories on as many blogging site related to airtel starting from today. I dont think this sluggish behavior can be rectified by you guys. but by sharing my pains to other people seeking Airtel broadband connection will sure provide some releif.

Regards
Rakesh Singh
A/c No:[protected]
Mobile Number:- [protected]

Dear Sir,

I have applied for Airtel Broadband connection on 23/10/2009 (Registeration form no. 920196.After Registeration I payed the amount Rs.2400.After that I have didnt get any response from your concern. Still now I have didnt get the connection. Please do the need ful on this issue. You can reach me at [protected], [protected].

With regards,

Nandagopal.M

Since i am going to shift my house, i want disconnect my airtel landline, my landline number is[protected]
my address
P.MURUGAN
#227/A, BABA NAGAR, Ist STREET,
VILLIVAKKAM, CHENNAI-600049.
cell:[protected]

dear sir/ madam
i just want to cancel my fast scheme which you have updated in my laptop on 16november 2009
kindly do this favour to me
with regards
shanthi mohan

Hi,

Iam using Airtel wireless broadband interent, last 2 months its not working properly, Iam not able to reach customer care also, please do the needful for me...

Myself Amit Kumar i have been use airtel broadband connection since last 11 months. I have submit my bill Rs 800/- by cheque in 9th oct 09 of the month of sep.09.On 26.10.09 i have received a phone from customer care and give the message my cheqe is bounced than i have demanding for my cheqe refund to me and pay for cash. same day i went to bank for my account details, there was show 800/-Rs cleared from my accounts, this statement copy give to mr Amit customer care executive in your regional office. They told me your problems will be sort-out very soon. in this month i have received bill in which add that amount and Rs 200/- extra charges for reversal cheque but till date i m not receive my cheque so i m very depressed. i[censored] have not solve my problems than I’ll go for legal action

Amit Kumar
[protected]

U r rite dude, they r digging their own holes to go into hell...not in heaven.
I guess they finished enjoying in heaven, now its others turn. It is happening with me right now. That means I'm not alone in this case.

Hi tis is hemachander from chennai i have arised my complaint in your customer care regarding my broadbang cancelation but not any steps taken yet pls go through it and close the issue as early as possible

my number is[protected]
but my net is not working so please do something to solve that

sir/madam, iam painstaking to write this mail to the customer care iam having a connection of air tell b.b. and land linefor the past one yr and i requested them to change the old one and get a new one which they refused and they asked me to to canceldn and they told me to pay for the new one which i refused. this sort of negligent and rough behavior just icant believe this sort of care from u.thanks ramachandran ph;[protected] complaint no.27177894

i want disconnect my airtel landline & broadband connection, my landline number is [protected].my a/cno:11197146

i want to disconnect my airtel broadband and land line my land line number is [protected]

Dear Sir/Mam,

This is to inform you that I want you to disconnect my Broadband and Airtel Landline at my home today. My land Line number is[protected].

My Contact Number : [protected]

My address is:
V.MAGESH
A40, BHARATHI NAGAR
ANNANAGAR
CHENNAI - 600 040.

Kindly confirm me by phone or mail about the same.
Waiting for your reply.

Regards
Magesh.
kINDLY

Dear Sir,

Please close my broadband connection and landline connection, my number is 42867119

Airtel land-line with broadband — Request to Airtel to disconnect line - 3 months and still waiting....

I made my first request to disconnect my Airtel landline account (with broadband) on 7 November. After about 10 requests/complaints [complaint ref. nos.[protected]Nov-09),[protected]Nov),[protected]Dec),[protected]Dec), complaint made at Airtel Galleria Office-reference misplaced (19-Dec), spoke to Sr. Manager Airtel Customer Care-ref. misplaced (29-Dec), spoke to Sr. Manager Airtel, ref. no.[protected]Jan-2010), record for few other complaints misplaced], Airtel is yet to disconnect the line.

Airtel staff visited my home in November and convinced my maid Sushma to keep the broadband connection. My maid did not even understand the purpose of visit of Airtel staff and so did not mention anything to me. But later I was informed by Airtel CC that their records show that Sushma agreed to continue the account.

Each time I have to clarify to the Airtel CC that Sushma is my maid and I am the account holder. Airtel refuses to understand that they need to record and act on the many requests that I have made to cancel the account and not continue on their stupidity of talking and convincing my maid. The Airtel staff in Galleria office asked me to pay Rs. 192 as full and final settlement for usage of services from 1-7 Nov which I paid in cash. But Airtel continues to debit my account each month.

Airtel needs to credit my acccount for the sums they have debited for beyond 31 October 2009.

Lizy Mathew
(Airtel account no.[protected]

please change the cables my net No: 4360271 by j.ramesh