[Resolved]  Airtel / Broadband — Fraud in name of Airtel representatives - Broadband subscription

By the time I was looking for a Broadband Internet connection, I got a call from an unknown number for "AIRTEL Broadband connection".
They were saying lot of things like.. "Special offers for IT people, connection in just two days of time"

I decided to go with the connection thinking that I will get the connection in quick time. Also I checked the schemes they had said via phone in the INTERNET and looked to be same. I gave Rs.1000 to the sales rep, they had sent.(Aug-14)

When I tried to follow-up, initially they were teling a lot of stories for the delay. And they were giving different numbers, saying that they are higher authority people to procced further.

It has been about 20 days, and still have not get the connection still. (Sep-4)
they were not answering my phone calls nowadays and I found them to be fake.


Here are the various numberspeople I had followed up in past few weeks:
[protected] (One who contacted in the inital days, for taking the subscription)
[protected] (Sales Rep who collected the money)
[protected] (One who followed up about a week, after the subscription)
[protected] (head Official in name of George, whom I which I followed up last week. He was talking very professional and said he will address the problem in time)
[protected] (Tele-caller in name of Priyadharshini and sometimes Nandini, whom I which I followed up in the last few days. Sep1-4
She was saying like their office namely "Vimal InfoCom", 1st floor @ Spencer Plaza)

It seems they have a network and I found all of them to be fake.
Those mobile numbers are still in use, and they continue to cheat others. I confirmed it by making them call from my friends mobile number as well.

Kindly do the needful.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

sir, k.k data connection, #9, rajappa building, last main road, whitefield, bangalore, has taken 1000rs from us for the airtel broadband connection for the plan 1099 from the last 9days.but yet they have not given us the connection.Now u only tell that what should we do????????plz do something..
Satisfaction:-
Hi
Nancy thanks for you follow up to get it done .. still the SAP number is not updated
Any how they have done the setup ..but no internet
They said it will be done in next working day

She called me every time and updated on time
- Nancy will be a good asset of the company not him (Zia)

Dissatisfied:-

ZIA (His Mobile number -[protected]): -

This guy doesn’t know how to behave with customers. He is too rude while talking to me and he says that I don’t know anything technical ( you contribute you don’t know how to behave and make relationship with the customers to get satisfaction then why you are in Airtel . you are not fit for this job)

Do not make me anger otherwise you will be in jack

I am working in HCL as a Project Lead for British Telecommunication (BT Total Broadband). Speak properly with control

- I had given my name as CHANDRASEKAR.K …. This bugger updated as CHANDRASEKAR.C
- I have asked for wireless modem …. sent me normal modem..if you require now then (1000 paid + 1500 have to pay )=2500 – (if this is airtel procedure then no one choose Airtel broadband.. will go for wireless (photon+ or Reliance+ )
- I am asking details about connection ….. he is telling that this is the plan if you want take else go off
- Appled on 31st oct … promised me that I will get connected by 4th Nov…. from 5th onwards I am calling ….calling …. Calling …. Nothing happen … no body respond

What is this .. non-sense
I been to extreme level to cancel the broadband due to his attitude towards my connection

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54499
    Pending
    0
    Resolved
    21958
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information