[Resolved] Airtel Broadband — Billing after connection termination | |
Hello Sir, I was using Airtel broadband connection[protected] in Noida. I have asked the Airtel person who came to my home to collect the bill amount to disconnect the connection. He said it will be disconnected. After the I shifted from Noida on end of September. Recently one person from Airtel has called and told me that I have not paid the bill for September month and if I pay that then disconnection would be approved. I thought I might have used it some days in the billing cycle, so I paid Rs.920 (full amount on that billing cycle). But still even now I am getting the phone calls to pay the bill for further billing cycles. Please take this complaint as a formal complaint. Thanks, Bala Krishna Thunuguntla Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
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K. DHANAPALAN
chennai
[protected]
To
Bharati Airtel Limited
Broadway
chennai
Subject : Disconnect the Airtel telephone connection
Respected Sir,
We are unable to continue the telephone connection. So kindly you to request to disconnect our telephone connection. Our telephone no is 43237992, Account no. 11978587.
And we are already settle the bills upto month of the may and we sent the letter dated on[protected] to the Airtel office that we have metined that disconnecting the telephone connection.
Recently one person from Airtel has called and told me that I have not paid the bill and if I pay that then disconnection would be approved. I thought I might have used it some days in the billing cycle, so I paid Rs.250 (full amount on that billing cycle), he collected the dated on[protected]. But still even now I am getting the phone calls to pay the bill for further billing cycles. And that person has taken the telephone, modem everything to us.
Please take this complaint as soon as possible
Thanking you
Regards
K. DHANAPALAN