[Resolved]  Airtel Broadband — endless delay in transfer of internet connection

Airtel — Delay in Airtel broadband transfer

I have opted for Airtel broad band transfer to new address on oct-03-09 and the reference number is 109694 . The time is to be within 3 working days . It is almost 5 working days and they say it will take another 3 working days The new address which I have shifted is just half km from the old adress and already has all the airtel connection line available nearby.

internet broadband — transfer the connection

airtal broadband Complaints - due to transfer broadband connection
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Location: bhopal, Bhopal, Madhya Pradesh, India

Posted:[protected] by manishnamdev Send email


due to transfer broadband connection
Dear Sir,

I sunil kumar thakur,

sir,i want to transffer airtal broadband connection form location sardar patel nagar to f-22 bes coloney near railway station bhopal 462010.
i have already complained to your airtel office new market bpl but they are not responding me .
sir, plz take action soon about my problem.

sunil thakur
ID no. 13087295
landline no:[protected]_mp
mob-[protected]
f-22 bes coloney near railway
station bhopal 462010
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Airtel Broadband — endless delay in transfer of internet connection

I had submitted a request to airtel broadband helpline regarding a transfer in internet connection on 25th April 2011. They had promised the transfer will be done in 3 days.
I have been calling them 10 times a day ever since and everyday they promise me it'll be done by the end of the day. Nothing has been done in this regard till date. No one has got back to me. Its been over 5 days now, their employees such as Yusuf mohammed keep lying, their superiors such as Rajesh Vishwakarma give assurance but don't do anytihng to resolve the case. There is no follow back call also. They just keep giving me new complaint numbers w.o resolving the old numbers. Original ref no is 427361. After that complaint numbers 45760982 , 45787130 were issued .The latest reference number is 45824462 as on today ie 30.04.2011 but I am not so hopeful.

I have a feeling that they only are interested in installing new connections rather than relocating the connections. Now I'm stuck to this company .

by the way my number is [protected]

Ankit Raheja