[Resolved]  Airtel Broadband — fake billings & mental harassment

I am Devesh sharma from bhopal{madhya pradesh}.i have been using Airtel broadband conection for internet usage for about couple of years. i have been making payments also withinn 72 hours after recieving bill from the airtel. My ID.no. is 11579703.But since april, i am suffering mentaly as well as financially due to fake biling from airtel. A person from retention department came & assured that on making paymnt of Rs.1230/-, everything will be normal & the excess amount will also be waved off & i made that payment on[protected] itself of which the receipt no. was 97590.Same day, i registered complaint on customer care also & by the evening i got three calls rom airtel that it was the fault of airtel & the excess amount will be waved off.The complaint numbers were 6592310, 6592506 & 6592682.
But just within 10 days, i recieved another bil without any sort of adjustments.t is like airtel is giving me facility o[censored]sing net only 10 days & charging for the whole month.I was again deprived of using net.Again the retention team came on[protected] & after their assurance, i made a paymnt of Rs.1000/- having faith that the broadband will start again.But, nothing happenned.Eventually i went at airtel office on the 23-6-08 & registered complaint to Mr.Vivek faye who is Executive QRC.I met him personally & gave him an application also the copy of which is with me & signed by him. To my utter surprise, i did not get even a single effort from Mr.Vivek faye.Again, i registered complaint on 24-6-08 & the complaint number was 8367282.I received call from a lady named MS.Sultan kamal from the Back end support deptt.& i guess airtel has given special training to its officials of cheating & making fake comitments.She has been lying & lying & i am sure that airtel has just become like any impotent company. I am passing through hell lot of mental tortures due to loss of my business & taking money from me of the whole month 7 giving me facility for just 12 hours.I am so badly tortured that i have to register complaint here. If noting is done within 24 hours, i will have to register complaint at 'TRAI' also.
DEVESH SHARMA
[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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Airtel Broadband — fake billing repeatedly & mental harassment afterwards

I am Devesh sharma from bhopal{madhya pradesh}.i have been using Airtel broadband conection for internet usage for about couple of years. i have been making payments also withinn 72 hours after recieving bill from the airtel. My ID.no. is 11579703.But since april, i am suffering mentaly as well as financially due to fake biling from airtel. A person from retention department came & assured that on making paymnt of Rs.1230/-, everything will be normal & the excess amount will also be waved off & i made that payment on[protected] itself of which the receipt no. was 97590.Same day, i registered complaint on customer care also & by the evening i got three calls rom airtel that it was the fault of airtel & the excess amount will be waved off.The complaint numbers were 6592310, 6592506 & 6592682.
But just within 10 days, i recieved another bil without any sort of adjustments.t is like airtel is giving me facility o[censored]sing net only 10 days & charging for the whole month.I was again deprived of using net.Again the retention team came on[protected] & after their assurance, i made a paymnt of Rs.1000/- having faith that the broadband will start again.But, nothing happenned.Eventually i went at airtel office on the 23-6-08 & registered complaint to Mr.Vivek faye who is Executive QRC.I met him personally & gave him an application also the copy of which is with me & signed by him. To my utter surprise, i did not get even a single effort from Mr.Vivek faye.Again, i registered complaint on 24-6-08 & the complaint number was 8367282.I received call from a lady named MS.Sultan kamal from the Back end support deptt.& i guess airtel has given special training to its officials of cheating & making fake comitments.She has been lying & lying & i am sure that airtel has just become like any impotent company. I am passing through hell lot of mental tortures due to loss of my business & taking money from me of the whole month 7 giving me facility for just 12 hours.I am so badly tortured that i have to register complaint here. If noting is done within 24 hours, i will have to register complaint at 'TRAI' also.
DEVESH SHARMA
[protected]
This is Request for cancellation of my airtel boardband + landline plan connection so plz. kindly cut down my connection other wise i will not pay bill
I am ganesh from coimbatore/. i applied for airtel broad band plan on[protected] . 2 executives came to my home. near sai baba colony road, kovilmedu giri nagar stop coimbatore- they collected a money from me rs.3200 and said they will provide the bill latter through my mail or directly reach to my home within 2days. after that one of the executive guy i called him (magesh:cell no +91-[protected] from trichy road branch -coimbatore) he said airtel broad band services not available to my home because no approved road so we will return the money with a week.after that 2 months no one responded never got a money
i called him asking the airtel show branch number or any manager number. he said he will put conference and speak to manager. manager said he will return the money with in a week. again no reply from any one. that magesh executive no switched off. no body still now called., waste of time and mentally affected. airtel worst than any one ( today's day[protected] . my cell no [protected] Ganesh. i am posting the message no one apply trough on-line. just directly walk in and enquire about the details then don't forgot to collect the receipt . that's the only proof we have .

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