Airtel Broadband Connection — Broadband internet connection is not connecting properly

Address:Bhopal, Madhya Pradesh

For last 4 years I was using Airtel DSL connection and the services being provided were good.But during Feb,2010,on a promotional call from Airtel I changed my plan to broadband Rs.699/- plan.Since then my internet connection is not connecting properly.I have made repeated complaints to Customer Care Centre Bhopal during last 20 days.My broadband is virtually down especially during peak hours.My old d-link modem was also replaced with beetel 110TC1 router and internal wiring has also been changed,but no improvement has been made.My internet connection is down since 7-3-2010 and first complaint was registered on[protected] under number 30305888.Will Airtel take pains to remove the fault and provide relief to customer.
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Airtel Broadband Connection — facts were hidden

i was given this connection thru an agent and he kept me in dark abt the hidden costs and misinformed me about many details such as he forgot to mention service tax and deliberately kept me in dark abt the added facility of getting discount on my postpaid connection of airtel mobiles.
i was promised that i will be able to check my unbilled amount on net for which i will be provided with a password byt even after many calls i was not given that.many other discrepencies too followed so i want to opt out of this headache.my airtel landline no. is 43098180which was providedalong with the connection.

Airtel Broadband Connection — non attending the faults

Sir,
I have a broad band airtel connection through the phone no.[protected]. Last 10 days the internet is not working. I have complained to your Mysore office. Your executives coming everyday with some other computer technicians. The result is blaming each other. From 20th onwards they trapped me inside the house by giving promises that this technician - that technicians will come within one hour - 30 minutes like that like that. I am fed up with your service. I am so sorry to inform that from 20th Sept. onwards they are trying their level best to waste their time and our time in the name of repair. I believe they studying on our head. I can set right the complaint with in two hours if I take it outside. It forcing me to stop the relationship with airtel and search for some sensible people. I am trying to solve the problem like this way also. Hope a positive reaction from your side.

Joseph Mathew

Airtel Broadband Connection — after receiving money no reply for netconnection. company is ignoring us to give the service

airtel is behaving like a slow and dull even in clear word its cheating.
the sales officer of airtel came to our office and received the amount against the internet service with the receiving of customer enrollment form no. l 85821 . dated 05/07/2008. Till now we are waiting for the connection and they are simply ignoring us.
What should we say it, is this a way of working in private ltd.or its a cheating with customers. this is the story of lucknow based bharti airtel services limited.

Airtel — no proper internet connection

I am using AIRTEL BROADBAND for the past 2 years. It was working fine till last 3 months.. There were also issues with the internet but it will get rectified automatically within 2 days if there is any cable cut.. For the past three months I am unable to browse continously for half hour.. There will be disconnection in the internet but all the 4 LEDS in the router will flash as though it is working perfectly.. But the LEDs in LINE and DATA will flash simultaneously when the internet connection stops suddenly.. The Net connection will get resumed only after half hour or one hour or sometimes if we turn off and on the router net connection ll be resumed.. I thought it was a problem all over and it will be rectified so I didnt took it serious because I know AIRTEL is providing good service..But i m unable to tolerate it now as it is taking hours to resume net connection.. So I even thought of searching another Internet Service Provider. If that problem is not rectified, I will go for another ISP If it is rectified , I wont be paying the bill... If AIRTEL demands bill, n problem I will give and also ask them to take the router and all the connections with them.. I will search for another ISP....



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