[Resolved]  Airtel — broadband connection not working

Address:Chennai, Tamil Nadu

Hi,

We have taken a new Airtel internet fixed line broadband a week ago. Internet is not at all working. Tired of contacting the showroom, customer care contact person, but didnt get any response. Do the needfull.We are trying to contact the higher level management for this issue, if we didnt get any response within 2 days.

Mobile no: [protected]
Email: [protected]@gmail.com
Account no: [protected]
User id: [protected]_tn
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Aug 13, 2020
Complaint marked as Resolved 
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it's been more than 3 days and we didn't get any response from your side...we are highly in need of the resolution ASAP.
Respected Sir,
I have airtel broadband-landline connection (Plan 1500Rs Rental per month).
Landline no [protected]

Both broadband and landline connection didnt work for 10 days in Jun and July. Currently both are not working from 23-Aug evening (Complaint No.[protected].
Despite having such an expensive plan (best plan airtel offers in Bangalore) and paying all my bills on time I am getting such pathetic service. I have recording of my conversation with customer care. They usually says issue will be fixed in 24 hrs and it always takes 10 days.
Please take appropriate action against such service provides.

Thanks,
Saurabh
Contact:- [protected]
Simply zero star

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