[Resolved]  Airtel Broadband — Extreme Harassment by airtel broadband

Address:

Gautam Buddh Nagar, Uttar Pradesh

Hi, I had airtel broadband connection number "[protected]", in noida. This connection was not working properly from so many days, so i put a complaint with reference no. "31088152" dated "06/Aprl/2013". But as airtel technical executives couldn't fix this issue, so i put another disconnection request on 08/Apr/2013 at 23:24 PM { The reference number for this request is "31164138" }. But even calling multiple times they didn't inform me about my final bill amount & kept charging for subsequent months. I was very much harassed which you can see from below attached mails. Then after so many months, i received a call from airtel executtive to pay Rs478/- to get my connection disconnected, and committed me to pay NOC after 2 days. I paid the amount and then executive didn't picked any of my call. I also called customer care and sent mails as well. But they didn't respond for more than 2 months. Now again they are saying that my connection is still active and again started calling and harassing me. I hope this forum will help me out from this mess. Tajinder Singh [protected] [protected] Forwarded message[protected] From: tajinder singh <tajinder.[protected]@gmail.com> Date: Sun, Jul 14, 2013 at 11:01 PM Subject: Disconnect airtel broadband connection number "[protected]" To: [protected]@airtel.in Hi I received a call from airtel to pay final balance amount RS478/- to permannetly disconnect the services. So, I paid Rs478/- towards final payment, please confirm my connection has been disconnected. Thanks, Tajinder Singh [protected][protected]--- [protected] Forwarded message[protected] From: tajinder singh <tajinder.[protected]@gmail.com> Date: Thu, Jun 20, 2013 at 5:32 PM Subject: Re: Complaint for Receiving Payment Reminder Even after Disconneting Broadband Con-[protected] To: [protected]@airtel.in Do we have any update on below issue ? On Wed, Jun 19, 2013 at 11:51 AM, tajinder singh <tajinder.[protected]@gmail.com> wrote: Do we have any update on below issue ? [protected] Forwarded message[protected] From: tajinder singh <tajinder.[protected]@gmail.com> Date: Mon, May 27, 2013 at 6:57 PM Subject: Re: Complaint for Receiving Payment Reminder Even after Disconneting Broadband Con-[protected] To: [protected]@airtel.in Hi, My concern is still not resolved. As per below mail as per below mail i should have been charged upon 8th April, but i am getting calls and they are charging it uptom my previous mail date. Please rectify this and let me know the bill amount upton 8th April so that i can clear out the balance. However my connection didn't work even a single day in april. I hope i wont get harased much now. Tajinder Singh [protected] [protected][protected][protected][protected][protected]---- On Fri, May 24, 2013 at 4:32 PM, tajinder singh <tajinder.[protected]@gmail.com> wrote: Hi, I have already put request to disconnect airtel broadband connection number "[protected]" on 08/Apr/2013 at 23:24 PM. The reference number for this request is "31164138". Before that i put multiple complaints that it wasn't working properly, the reference no. for this is "31088152" dated "06/Aprl/2013". And after that i got MTS connection and it is working fine for me. But now even after getting it disconnecting, I am receiveing multiple reminders for payment. Please rectify this in your systems. Tajinder Singh [protected] Address:-P120 FF, sector 11, Noida -201301. AccountNumber:- [protected]