Airtel Broadband — Not Refunding My Broadband Connection Money | |||
Hi, I had applied for a new Internet broadband connection in the month of July,2012,then I got a call from guy who introduced himself as Airtel executive,S.Rajesh(Contact Number:[protected]). He came and collected the money and the documents and gave me the receipt(Application Number:515743) and also informed me like I'll have the new connection in 4 working days. Till now,I never got a call from AIrtel.On further communication with Airtel I came to know that this application was never submitted.I tried to call that person but he never picked up my call. I raised several complain related to this to Airtel in last two month,every time I raise a request Airtel simply closes the complain without informing me. These are the list of complain numbers from Airtel that I raised :20480286/20524090/20988112/21067088/21316606/21620810/22007126/22048748 Please do the needful for the refund of my money(1300Rs). With Regards, Jayanta [protected] Was this information helpful? | |||
 3 Comments | |||
Comments
Namaste Jayanta,
This is to inform you that your concern listed on 21 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence
Regards
Arpit Dixit
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
This is to inform you that your concern listed on 21 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence
Regards
Arpit Dixit
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
42%
Complaints
54499
Pending
0
Resolved
21958
View all 54499 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
Airtel Broadband Connection — not refunding the money on time
I have applied for the airtel broadband connection through airtel's marketing boy.. He took documents from me and said that this are sufficent for address proof and taken 2000/- Rs. in advance of the scheme i selected...Then they said that as per the company policy these documents are not sufficent and you need more documents.. On this i said that "i don't wont the connection and give my money back"...Then they said that " We are keen giving you the connection for this you have to do little more effort"
The effort was to change my address and make a fake address on the stamp paper and submit to them...
But i was on my word saing that i wont my money back...
Then they told me " ok then we have put your form in cancellation list and u will get money within 45 days through check"...
After 35 days mean on today when i called them then they said that we havent put your form in cancellation... so now we are putting it and you will get check within 30 days...they are giving me days after days...What to do please help!!!