[Resolved]  Airtel Broadband Plus Land Line — Unable to receive Refund

Address:

Maharashtra

Hi


I applied for a Airtel Broadband connection on 10 Sep 2010,Salesperson from Airtel took the check no 069673 HDFC Bank Ltd in favor of "BHARTI AIRTEL LTD" date:15 Sep 2010 Amount :5460.00 and promised that the connection will happen in next 2 days with the number of fixed landline as[protected], but latter after many follow-ups I came to know that airtel is not having bandwidth to provide a connection at the mentioned address. This came up as a surprise for me as normally any Internet service provider do the feasibility study of the area before sending a salesperson.
Since then I have been following up with the sales guy over phone, logged a complaint at Airtel customer care number and through mail to wecare.[protected]@airtel.in for the refund of my amount but its very very frustrating that no one gives a positive replay and till date I have not received my check.

I am tired of calling the customer care number and each time I get different reply and a new service request number.

Details of the complaint logged: Service Reference Number 177768 , Service Reference Number 121186 Complain no:97194

Sales Person: Dharmendra:[protected]/Prafull:[protected] I even spoke to there boss Sujit Talwar - [protected] but it’s all in vain.


I am so much frustrated that I will file a claim of 10 times the amount with consumer forum. This is a shameless act from a Big company like Airtel.


Regards
Harsha/Rohit Rai
Harsha Rai Rohit Rai
408 B wing, Groma House,
Opposite APMC market,
Plot 14C, sector 19,Vashi.
Navi Mumbai.-400708
Cell: [protected] & [protected]
Landline No: 27801989