[Resolved]  Airtel Broadband — Reg. Payment

Address:

Bangalore, Karnataka

Can any one suggest on this issues. Please let me know what I can do further ?

Reg / Anand
Bangalore
India
[protected]@gmail.com
[protected]



[protected] Forwarded message --------
From: Anand <[protected]@gmail.com>
Date: Wed, Dec 12, 2012 at 7:04 PM
Subject: Re: REQUEST TO DISCONNECT THE NET CONNECTION. AIRTEL NUMBER : [protected]. [|BAL|Qrc211121210121612557473|]
To: [protected]@in.airtel.com


Hi Namaste,

Please note every time I can't explain the same fanda to each and every executives. Yes, I have used Airtel service up to certain extent of time and I have paid for that, Since I had to move to different location, I had informed, to many of your executives to stop generating bills automatically, I had given them clear picture, that I will move to different location and then once I get the current address proof, I will provide it to you and then I will have connection back.Lot of conversation went through.

Since, then I havent used the connection nor lived in that location. Even though bill gets generated automatically then its not my problem.I have informed Airtel that I am not using the connection nor living in that location.


Madam, Airtell must have some solution for the automatic bill generation. Especially for the situations like mine. If Airtell had done that process, then I might have been Airtell customer for ever. Also, I might have reffered to may of my friends and relatives.


Sorry madam, I cant pay for which I haven't used. Even though intimating you guys.

I am a website designer, I need some service, throughout of my life.

At present, I am not happy from your service. Let see in future :) Thanks for the following message :

[ We cherish your association with us and look forward to being of service again, should you wish to join the airtel family again in future. ]

Thank you

Reg / Anand


On Tue, Dec 11, 2012 at 1:58 PM, <[protected]@in.airtel.com> wrote:

Namaste Anand,

You wrote in on[protected], concern regarding billing for your airtel fixedline [protected].

Your airtel services have been stopped on[protected]. Your Reference number is 23795370.

Please note the current pending amount is Rs. 3922.71/- (Rs. 67.37/- for bill dated[protected], Rs. 997.76/- for bill dated[protected], Rs. 997.76/- for bill dated[protected], Rs. 997.76/- for bill dated[protected], Rs. 688.29/- for bill dated[protected] and Rs. 173.77/- for the final bill dated[protected]. Hence bill got generated correctly.

There is no security deposit amount in your account for refund.

We cherish your association with us and look forward to being of service again, should you wish to join the airtel family again in future.

airtel appreciates your business and always welcomes your suggestions.


Warm Regards,
customer care
bharti airtel limited.
58386975
www.airtel.in/f1

Your response will help us to enhance your experience with Airtel. Please click on the link below & provide us your valuable feedback on this interaction
Click here to provide feedback
https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx?info=8689F7 17A9BFE 1 5 9 1 2 C D7E9DF7 3 7 677FA55888B8D888B8586898B8D8C86878C8C888FFC 4 97192&refno=Qrc211121210121612557473



[protected]Original Message[protected]
From: [protected]@gmail.com
To: [protected]@in.airtel.com
Cc:
Sent: 11/12/2012 10:57:56 AM
Subject: Re: REQUEST TO DISCONNECT THE NET CONNECTION. AIRTEL NUMBER : [protected]. [|BAL|Qrc217101218100811504928|]

Hi ,

My line has bee disconnected, long back but till today I am getting call from
your executives.


Today @ 10.35 am I got a call from [protected] a lady executive spoke with
me, regarding Airtel broadband bill payment.I am absolutely not happy the way
she spoke with me, and she said "we will send legal notice". I am not scared of
it, instead I welcome and if she send legal notice, I will go for consumer
court. You people can check all the voice records of mine, there you will get,
what ever I have spoken with all your executives.

I am going to stop prepaid, post paid, what ever Airtel services are.

Thank you

Reg / Anand


I thought Airtel is a best network service providers and hope so.....





On Fri, Oct 19, 2012 at 6:03 PM, <[protected]@in.airtel.com> wrote:
Namaste Sadanand K,

You wrote in on[protected] regarding the delay in cancellation of your airtel
fixedline [protected].

We regret the delay in responding to your mail.

airtel regrets the inconvenience you have experienced.

We have registered your complaint. Your Reference number is 23621854. Our team
will contact you by 23-OCT-2012 03:30 PM with an update on the same.

airtel appreciates your business and always welcomes your suggestions/feedback.


Warm Regards,
Imitiaz Savanur
customer care executive
bharti airtel limited.
My airtel app - your world of airtel on the go. The easiest way to manage your
mobile, broadband & digital TV accounts from anywhere. Download free, click
www.airtel.in/myairtel (data charges apply).


Your response will help us to enhance your experience with Airtel. Please click
on the link below & provide us your valuable feedback on this interaction
Click here to provide feedback
https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx?info=EB2C57A0D93B
5EBEC6C93A434F4EBFC2CC385ABBC020AA3E41434C4F47484B4DB3D63F5FA6E62E51B9DD266997&a...⇄
efno=Qrc217101218100811504928



[protected]Original Message[protected]
From: [protected]@gmail.com
To: [protected]@in.airtel.com
Cc:
Sent: 17/10/2012 06:39:48 PM
Subject: Request to disconnect the net connection. Airtel number : [protected].

Dear Sir, Madam,

With reference to above subject, I request you to disconnect the net connection
and please please stop e-bill generation towards Airtel number : [protected].

4 month back I have relocate to some other place and I have intimated to many
of your executives, who ever used to call me each and every day. I had told
them to disconnect the connection and not to raise any bill , until I provide
you the new location address details and documents. Yes, I had accepted for the
new plan too, once I moved and settled in the new location after getting air
tel connection over there. But, I used to get e-bill generated copies to my
e-mail id as well as telephone calls from many executives from your customer
care.
.

So many time I have informed your executives to stop generating e - bill , but
they didn`t.

Upon request from one of your executive , today I had been to Air tell office
near 3rd block , they refused to take written request letter nor any
application format towards cancellation or disconnect Airtel number :
[protected].

They said to send e-mail or to call 121 and raise the request.


I think 121 is completely useless.


I have paid Rs.1600/- what ever I have used, I have paid for it and



On Tue, Jan 8, 2013 at 6:26 PM, <collections.[protected]@in.airtel.com> wrote:


Dear Sir/Madam,

Name: SADANANDA K

Airtel Del No: [protected]

Account No: [protected]


This is regarding non payment of bills towards the above said account for a net outstanding of Rs.3923 which is not paid from past few months. This is to inform you that payment needs to be made on or before 15/01/13, to avoid further legal proceeding.

If payment is not made on or before the mentioned date, there will be a legal letter which will be initiated from Lok-Adalat.

For further clarification, Please feel free to contactGayathri-[protected]X

Please do not reply on this e-mail, for further communication mark a mail to
airtel.[protected]@gmail.com

Please ignore this mail if the payment is made.

Regards
Bharti Airtel Ltd