[Resolved]  Airtel / Broadband — DISCONTINUE CONNECTION

Address:Ghaziabad, Uttar Pradesh

Dear sir,

Through this, I Manish Kumar want to draw your attention towards poor service of Airtel. I have taken brodband plan[protected] of 'net' before 4 months of Rs.899 per month. But that plan was not activating properly. So i was decided to cut out the connection. On 21st may,2011, I have filed request to cut the phone & the request no is[protected],1483660,37991941,38050139.But no action was taken place by you. We have again & again filed the request but there is no impact on Airtel. From last 20 days, call from Airtel is coming 3-4 times a days, which creates very disturbance.If the process will continue like this then, I will complaint to police.

Another case is happened with mobile ([protected])also. We have taken the plan 299 in which 12000 second are free, 200 sms is also free. But Airtel itself do not give theabove mentioned plan.Inspite of above plan, it activates another plan, many a times, I filed the request & request no is 35050139 but no action was taken place. I will do the payment only after adjustment will done & actually the plan which i have applied for be activated.


Thanks
Manish Kumar
[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

AirTel — Broadband Discontinuation

I am continuously requesting airtel for disconnection of my airtel no:[protected] since 7.5.2011 as they are not in a position to transfer my airtel connection to new location. At last on 15.5.2011, I wrote to airtel at [protected]@airtel.Co.In to disconnect my connection as I do not want want to continue using airtel services due to poor customer support. I made more than 10 calls to airtel customer care but their executives are not able to give satisfactory answers. Moreover I was put on hold for about 4 minutes while contacting to their punjab circle nodal officer's phone on 18.5.2011 at around 2.00 pm.
Further, I informed them that I have left the address registered with airtel and if my connection is not discontinued immediately, I would not liable to pay any biils/ Dues to airtel. If any misuse of this connection happens, it would be the legal obligation of airtel only.

Please help to get rid out of this and my airtel connection be disconnected immediately.

Regards,
kuldeep singh.
[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54497
    Pending
    0
    Resolved
    21957
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information