Airtel Broadband Service [website: Www. Airtel. In] — Ceasure o[censored]nsubscribed packages and waiver of payment

Address:

Pune, Maharashtra

I, Mr. Hiralal More, Ph No (LL[protected], a custo,er of your Airtel Broadband Service, wish to file a complaint regarding:
1. Unwanted packages like 'Zapak', 'Games' etc which were activated by the Company without prior consent
2. Billing for the same from February 2012 to June 2012 which amounts upto Rs. 3000/- including service tax.
3. Constant 'Countdown' SMSes regarding activation of the same with no options or guidelines to help deactivate before commencement of the service.
4. No call assistance, no permission to see the concerned authority in person at Pune Main Center, Swargate.

I therefore request humbly to please deactivate all of further unwanted or unsubscribed services activated without my consent also requesting waiver of the payment paid (including Service Tax) for the above term in the next billing cycle. Kindly let me know of the remediation at the earliest.
May I request you to keep in mind that any delay or ignorance of the above complaint, accounts for the Company being qualified for a Criminal Consumer Case.
Looking forward to your co-operation.
Thank You.

Hiralal More.
District Superintendent of Land Records
email: [protected]@gmail.com