[Resolved] Airtel Broadband Services — Wrong Billing | |||
Re : Account No. 13852639, Bill No.[protected] Sub : Bill for non usage of Airtel PC Secure. [protected][protected][protected][protected]- We refer to our letter dated 18th March, 2011, in which we had clearly mentioned that we are not using your Airtel PC Secure and are receiving Bill for the same. Last year we had paid the same for avoiding the disconnection of our internet connection, but again this year the same thing happened. We had already lodged complaint on 9/02/2012 Complaint No. 11432664 and on 16/02/2012 Complaint No.11686800 and again on 18/02/2012 No. 11863878 at your Malad Interface Customer Care Dept. , but nothing happened. We were been assured that we will be receiving revised bill for the same, but nothing happened and we received next bill with the same outstanding amount. We hereby enclose Deutsche Bank Cheque bearing No. 834047, dated 09/03/2012 for Rs.3,024/- payment for Bill No.[protected] and for Bill No.[protected] under protest to avoid disconnection. Kindly treat this at earliest and waive off your Airtel PC Secure amount, failing which we will be compelled to take legal action against you, which please note. Joher-[protected] [protected]@yahoo.co.in Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 5 Comments | |||
Comments
Broadband Connection — wrong billing
Dear sir/madam,I Raj kishore , resident of Delhi, had subscribed to your Broadband service (Account number :[protected]. In the subscription form i had chosen the unlimited plan of Rs. 649. But after activation Your network get damaged and my net connection not worked for about 15 days but the charges get charged for same. I complaint for this atleast 9 to 10 times but no action is taken regarding this.
Every time your customer care executive told that the amount of Rs. 194 has been intimate i from our side and you have to pay after deducting this amount from the bill. I am paying the bill from last three months but every time bill is charged with the amount of Rs. 194.
I made numerous complaints everymonth and the details of the complaints are as follows:
1. Reference number : 22764528 Dated : 04/8/09
2. Reference number : 21231620 Dated : 24/06/09
3. Reference number : 21659152 Dated : 06/07/09
Broadband dsl — wrong bill
Dear sir/madam,I Raj kishore , resident of Delhi, had subscribed to your Broadband service (Account number :[protected]. In the subscription form i had chosen the unlimited plan of Rs. 649. But after activation Your network get damaged and my net connection not worked for about 15 days but the charges get charged for same. I complaint for this atleast 9 to 10 times but no action is taken regarding this.
Every time your customer care executive told that the amount of Rs. 194 has been intimate from our side and you have to pay after deducting this amount from the bill. I am paying the bill from last three months but every time bill is charged with the amount of Rs. 194.
I made numerous complaints everymonth and the details of the complaints are as follows:
1. Reference number : 22764528 Dated : 04/8/09
2. Reference number : 21231620 Dated : 24/06/09
3. Reference number : 21659152 Dated : 06/07/09
airtel/internet connection — wrong billing
I have been using airtel internet connection for last 5 years and my average bill comes to be Rs 500-750/-..but my bill of the cycle 26/09/2009 to 25/10/2009 has come Rs 2326/- .whereas my usage was normal..i spoke to the customer care and lodged a complaint and also mailed my concern to the zonal officer...but they are saying that i have used so much of internet...they have shown more uasage and frauded me with the wrong bill and they are compelling me to pay the wrong bill...
i have encountered a lot of inconvenience and mental torcher and i have been cheated by AIRTEL..
i request the consumer forum to intervene and stop the harrasment which i have been facing...
I have using the DSL line from Airtel Broadband Services. We have paid 100% amount for 1st Six Months. Before renuation time, I personally went to Airtel HO at SG Hiway and kept the request for the plane migration to 899 / month. Then also they have generated the bill for renuation for further six month for the amount of approximate 7800.00 without any confirmations. They have already changed my plane to 899 / Month and disconnected my line saying that you have not paid the bill amount. I have personnay visited to the HO at S G Hiway for more then 7 time, every time she says that first your wait for the next amended bill from Airtel and make necessary payment. because at present I am disconnected from DSL and I am suffering a lot. I have to search for the other service provider and I have to take an action against Airtel. Please sagest me what action I should take against Airtel?
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dsl broadband — harrasment humilation
THESE PEOPLE R ARROGANT RUDE CARE A DIME ABT CUSTMER IF WE GIVE NEGATIVE FEED BACK THEY R THEARTING CUSTMERS RISK TO THEM UN FAMILY THRU SPAM MAILS INFECTING PC WITH VIRUS MALWARE SPYWARE SPYING TOTAL LACK OF PRIVACY BANKAC CRDIT DEBIT CARDS R AT RISK THEY WL CREATE WEB PAGES IN CUSTMER NAME I[censored] CLICK IT WL GO TO PRONO SITE THEY CANT B TRUSTED ON THE WHOLE RUTHLESS i am saving this page bcoz they wl hijack this page this my 3rd attempt