[Resolved] Airtel Broadband — Unfair Billing and legal actions | |||
Airtel has been sending me bills after I had sent in a request for cancellation of the line. On refusing to pay the bills for which there was no usage, they said the cancellation request number that was given to me by their own executive was invalid. They refused to accept my cancellation request and a very rude executive insisted that I pay the entire bill amount or face legal consequences. Now they have sent a legal notice for the same to appear in court and pay twice the amount and the legal fees they have incurred!! Has completely put me off Airtel which up until this had given me great service! Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
air tel broadband — Late fees collection irregular billing
Dear Sir,I am Arvind chavan I have a Air tel broad band connection to my office, the bill were been sent late and for that Late fees is collected and same i informed to the local office and last month i have not received the bill and the executives were call me daily for bill payment on my cell regularly same i said to them and said same to them now today i received the bill of June and in that they have added the late payment charges for May and June. Sir Kindly do needful in this matter.
Thank you
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air tel broadband — unfair billing
i have been paying bills as high as rs.4000/for broad band without any dispute .As a refrence you can check bill number[protected] and[protected] dt.18th june 2009.,bill no.[protected] dt.18th sept.2009.All bills were paid regularly on due date without any fuss.Ireceived a call from one of your employee suggesting to switch to unlimited download plan costing about Rs.1100.This was somewhere on 10th of Sept.Iconfirmed for the change.Again i got the confirmation on 20th Sept 2009 wide complaint no.98817314.Iwas assured that plan was changed to unlimited use.Italked to customer service number of times vide ref.number[protected] and was again confimed that dispute will be resolved by 3rd Nov.2009.I received no reply.You can now convey your final decision by EMail otherwise i will assume you want me to pay for wrong bills in total disregard to customer complaint which is totally unacceptable to me.Iwill wait for your immidiate reply failing which i will be forced to change the service provider without any payment to AIR TELThanking you
s.k.ahuja
PHONE[protected],[protected]