Airtel — Airtel billing and customer Care

I had been receiving my airtel bills via email until october and then it suddenly stopped. I kept asking them to send me the billls and nothing happened. Then I stopped paying in december. After all dont I have a right to see my bill before paying?

Their customer care agents call me on an average 2-3 times every day and I have been politely requesting them to send me a bill. However, none of them seem to understand and all they seem to care about is whether I have paid my balance.

What do I do? Do i not have a right to see my bill before I am obliged to make any payments. Not to mention the pestilence I have to put up with on a daily basis? This saga has been going on for nearly 5 weeks now and I have really run out of patience. They have the most incompetent customer care agents in the whole world. Is it that difficult to send me a bill?