[Resolved] Airtel — Poor network coverage and worst customer support | |
Dear Madam/Sir, Please note that I am working with a private company at Narain Manzil, 23 Barakhambha Road, New Delhi 110001 and using Airtel for last one and half year, I have sent several mails to Airtel regarding there "no" network coverage in our area, I have received dozen of mails and atleast 100 messages in response confirming my complaint no. and thanking me for contacting Airtel but even after many written promises from AIrtel the situaution reamins same, finally I have chosen to go ahaead with termination of connection and will be moving to different service provider soon. Now the challange that I will face would be to change my contact details and communicate to many customers in India and abroad. I think Airtel must take responsibility for this and should be charged penalty for providing poor services to the customer. Thanks & Regards Manish K Pal [protected] - Soon to be changed [protected] Ext - 202 Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 2 Comments | |
Comments
NAME & ADDRESS PRABHAT KUMAR & SANTOSHI
ONKAR KIRANA STORE TELGU PARA MARODA TANK . BHILAI ABOVE NEWAI POLICE THANA
NEAR HANUMAN MANDIR (POST .CIVIC CENTER DIST .DURG 490006 (CG)
very poor network in bhilai maroda tank 4900006 my mobile no [protected]
dist durg chattisghar (prabhat kumar, abhayjeet singh [protected]
[protected] (SANTOSHI
VERY VERY POOR NETWORK
NO INDOOR COVERAGE
ERROR IN CONNECTION WHEN CALLING
CUSTOMER CARE COMMITED SEVERAL TIMES BUT NOTHIG HAPPENED.
PLS DO SOMTHING
NO INDOOR COVERAGE
ONKAR KIRANA STORE TELGU PARA MARODA TANK . BHILAI ABOVE NEWAI POLICE THANA
NEAR HANUMAN MANDIR (POST .CIVIC CENTER DIST .DURG 490006 (CG)
very poor network in bhilai maroda tank 4900006 my mobile no [protected]
dist durg chattisghar (prabhat kumar, abhayjeet singh [protected]
[protected] (SANTOSHI
VERY VERY POOR NETWORK
NO INDOOR COVERAGE
ERROR IN CONNECTION WHEN CALLING
CUSTOMER CARE COMMITED SEVERAL TIMES BUT NOTHIG HAPPENED.
PLS DO SOMTHING
NO INDOOR COVERAGE
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I do not understand when your service is so poor and your people is calling and asking for the service. Since last 1 year we are facing network problem as you also know about the same, then how you are charging month rentle full. I have some many complains from my boses that my number is not accessable most of the time.
Please take necessary action immediately or else we have no other option, but to approach Consumer Court for this kind of service with full charges (mothly rentle).
Look forward to your postive attitude towards customer complaints.
Regards,
K. Sitaram