[Resolved] Airtel — Who is responsible if SIM is used for criminal purpose?

[Resolved] Airtel — Who is responsible if SIM is used for criminal purpose?

R raghunelli from Bengaluru, Karnataka

I lost (theft case) my mobile with Airtel SIM. I registered a complaint in local police station and through Airtel Customer care (Opp Jaydeva Hosp, Bangalore) got the SIM re issued with assurance of previous SIM will be jammed. When I put this re issued SIM to my new set, it was not getting registered and to my surprise, the thief is still using my handset with same SIM and dare enough to give me miss callas!!!. Airtel has filed to jam the SIM even after 07 days!!!. My question is if the same SIM is being used for illeagal purpose, who will be held responsible? Me OR Police OR Airtel? Was this information helpful? No (0) Yes (0)
Aug 13, 2020 Complaint marked as Resolved
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Complainant3842683

from Tellicherry, Kerala

Airtel — deactivate airtel wap service

please deactivate the service igmobi, because unnecessary I have loss Rs.20/ my mobile No:[protected]

ajay sharma

from Jammu, Jammu and Kashmir

why you have activate wap service in my phone no [protected] please de activate

Shweta Yadav

from Gorakhpur, Uttar Pradesh

Please deactivate airtel wap service from my cell.
In the past 15 days i have lost rs 40.00 from my cell's balance.
I want my 40 rs to be refunded.

Please take the required action.
Cell no . - [protected]

mukesh

from Anand, Gujarat

please deactivate the service airtel wap on my number [protected]