[Resolved] Airtel — Reactivation | |
FROM N.KUMAR #46, K.B.DASAN ROAD, TEYNAMPET, CHENNAI-18 TEL NUMBER :[protected] ACCOUNT NUMER : 11410337 TO THE NODAL OFFICER BHARTI AIRTEL LIMITED TAMILNADU SIR, I TOOK AIRTEL (TARIFF PLAN:-STD PCO PLAN (NEW) CONNECTION 2 YRS BACK .I WAS DEACTIVATE THE CONECCTION 6 MONTHS BEFORE. NOW I WANT TO RE-ACTIVATE THE SAME NUMBER. SO I REQUEST TO RE-ACTIVATE THE SAME NUMBER IN AIRTEL CUSTOMER CARE.THE REQUEST (#[protected]. AFTER 2 DAYS ONE CUTOMERCARE EXECUTIVE(MR.G.M.ANSARI PH-[protected]) CALLED ME ON 14/07/09 & HE TOLD YOU HAVE TO PAY RS.450/= BALANCE FOR REACTIVATE THE SAME NUMBER. THEN I SAID COME AND COLLECT THE MONEY PLEASE REACTIVATE THE SAME NUMBER AS SOON AS POSSIBLE .THEN HE CAME AND COLLECT THE MONEY&HE GIVEN ONE RECEIPT .THEN HE SAID WITH IN 2 DAY THE SAME LINE WILL BE REACTIVATE .THEN I WAIT WAIT FOR 4 DAYS …AGAIN I CALLED AIRTEL CUSTOMER CARE THEY SAID WITH IN 7 DAYS ONLY IT WILL BE ACTIVATE .THEN I SPOKE TO TEAM LEADER SHE TOOK THE COMPLAINT REGARDING MR. ANSARI(CUSTOMER CARE EXECUTIVE)SAID AND SHE ALSO SAID WITH IN 24/07/09TH THE LINE WILL BE ACTIVATE .SO I WAIT FO 10 DAY’S(15/07/09 TO 24/07/09) STILL THE LINE IS NOT ACTIVATE .(COMPLAIT #[protected] SO IAM VERY UNHAPPY WITH AIRTEL SERVICES.I WANT TO TAKE FURTHER ACTIONS THROUGH APPILATE AUTHORITY.I HAVE PROOF FOR THIS ISSUE.SO PLEASE KINDLY DO MY NEEDFULL. THANKING YOU, REGARDING N.KUMAR PH-[protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 7 Comments | |
Comments
Dear Sir
I am the Onwer of MULLA CREATIONS mobile shopy inRATNAGIRI MAHARASHTRA, My request is pls provide me the online sim activation Service So that i will fullfill the costumers need, As per our airtel Services MY CONTACT NO 91 - [protected]
Thank you
Regurds
ZAMEER MULLA
MULLA CREATIONS MOBILE SHOPY
I am the Onwer of MULLA CREATIONS mobile shopy inRATNAGIRI MAHARASHTRA, My request is pls provide me the online sim activation Service So that i will fullfill the costumers need, As per our airtel Services MY CONTACT NO 91 - [protected]
Thank you
Regurds
ZAMEER MULLA
MULLA CREATIONS MOBILE SHOPY
Dear sir,
I had pre paid ARTEL STD [protected] connection but the same was blocked after the Indian govt order. I chose to wait for releasing of the phones. It has balance of more than 6600 in it.
But the same is not getting reacivated
I have visited varios outlets of Airtel In Jammu no body looks intio the matter
Pls tell me whom to contect
Narinder Zutshi
[protected]
[protected]
237 J2 Durga Nagar
Bantalab Jammu
J&K
I had pre paid ARTEL STD [protected] connection but the same was blocked after the Indian govt order. I chose to wait for releasing of the phones. It has balance of more than 6600 in it.
But the same is not getting reacivated
I have visited varios outlets of Airtel In Jammu no body looks intio the matter
Pls tell me whom to contect
Narinder Zutshi
[protected]
[protected]
237 J2 Durga Nagar
Bantalab Jammu
J&K
Dear sir,
I had pre paid ARTEL STD [protected] connection but the same was blocked after the Indian govt order. I chose to wait for releasing of the phones. It has balance of more than 6600 in it.
But the same is not getting reacivated
I have visited varios outlets of Airtel In Jammu no body looks intio the matter
Pls tell me whom to contect
Narinder Zutshi
[protected]
[protected]
237 J2 Durga Nagar
Bantalab Jammu
J&K
I had pre paid ARTEL STD [protected] connection but the same was blocked after the Indian govt order. I chose to wait for releasing of the phones. It has balance of more than 6600 in it.
But the same is not getting reacivated
I have visited varios outlets of Airtel In Jammu no body looks intio the matter
Pls tell me whom to contect
Narinder Zutshi
[protected]
[protected]
237 J2 Durga Nagar
Bantalab Jammu
J&K
Dear Mr. Mittal,
My name is Anil and i have taken totally 5 connections for my office (4 connections in one account number and another in different account number for the internet as per your company terms).
I had sent a mail to your customer care to deactivate my internet connection[protected] and the executive whom had called me to reconfirm about the issue and i explained her i do not need the internet connection and she said would you like to keep the number active and i agreed to keep the internet number activate but without the internet connection. Now the number is completely deactivated and when i spoke to your customer care executives they said it will be activate in 7 days and 15days later called again your customer care to check they saying i need to reproduce the documents; 1. My office is still in the same address. 2. I have the other 4 numbers which are in working condition. 3. When am staying at the same address and when my other numbers are working, why should i reproduce the documents? I had mailed regarding this to your Nodal Office and the Appellate Office but they are useless and not understanding the problem and kept asking to reproduce the documents and also they have registered request to cancel my other 4 numbers[protected]. Without getting a mail from me to cancel the connection, how are your executives are Authorized to cancel my numbers??? Have i authorized to cancel them behalf of me? Do they have a letter or some mail regarding this???
I want my 5 numbers to be activated[protected],[protected],[protected],[protected] &[protected] without re-documentation and also am not reproducing the documents because i told you i have not changed the address. Also am not going to clear the outstanding amount if you are not reactivating.
Hope to hear from you soon and you can get in touch with my mobile number which i have mentioned it in the signature. Else i would like to proceed legally to resolve this problem.
Thanking You,
Anil Ramachandra
+[protected]
My name is Anil and i have taken totally 5 connections for my office (4 connections in one account number and another in different account number for the internet as per your company terms).
I had sent a mail to your customer care to deactivate my internet connection[protected] and the executive whom had called me to reconfirm about the issue and i explained her i do not need the internet connection and she said would you like to keep the number active and i agreed to keep the internet number activate but without the internet connection. Now the number is completely deactivated and when i spoke to your customer care executives they said it will be activate in 7 days and 15days later called again your customer care to check they saying i need to reproduce the documents; 1. My office is still in the same address. 2. I have the other 4 numbers which are in working condition. 3. When am staying at the same address and when my other numbers are working, why should i reproduce the documents? I had mailed regarding this to your Nodal Office and the Appellate Office but they are useless and not understanding the problem and kept asking to reproduce the documents and also they have registered request to cancel my other 4 numbers[protected]. Without getting a mail from me to cancel the connection, how are your executives are Authorized to cancel my numbers??? Have i authorized to cancel them behalf of me? Do they have a letter or some mail regarding this???
I want my 5 numbers to be activated[protected],[protected],[protected],[protected] &[protected] without re-documentation and also am not reproducing the documents because i told you i have not changed the address. Also am not going to clear the outstanding amount if you are not reactivating.
Hope to hear from you soon and you can get in touch with my mobile number which i have mentioned it in the signature. Else i would like to proceed legally to resolve this problem.
Thanking You,
Anil Ramachandra
+[protected]
Namaste Mr.Mahesh,
This is to inform you that your concern listed on 19 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence
Regards
Arpit Dixit
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
This is to inform you that your concern listed on 19 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence
Regards
Arpit Dixit
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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This is bring in to your kind attention that someone stolen my mobile and i requested to block and dublicate sim for the same number to Airtel.The incident happened on 14th sep 2008 and am writing this complaint on 21st sep 2008. I have all the escalation mails with me and call details in which i had requested for the reactivation of the number but i didn't gat any satisfied answer.
Kindly do the needful.
Regards,
Ashutosh Parashar
[protected]