[Resolved] Airtel — Very Sad Consumer service of AIRTEL | |
Hi, This is Amit Yerunkar staying in Mumbai. I purchased the Mobile Prepaid card of the "Airtel Everywhere" lifetime sevice pack on the 11th of November in the Erla, from Classic Comunication shop (Vile Parle, West) Of Rs. 999 with new sim card of Rs. 100 of no.[protected] for mobile no. [protected] by submitting all the eligible documents for varification in the name of the my father on 12 November. There is only Rs. 10 talk time for first time so, I was made recharge of 100 Rs. at the same time in the same shop. The person named Mahesh a operator who made activation from that shop was told me that check the balance the amount on 123 and my card will activate with in 5 min. But now todays are gone no activation done by AIRTEL till. Whenever i tried to make SMS or call from mobile only one message is given by Airtel that my service is not active and please call on [protected] for activation of card. I tried so many times to call and take help of AIRTEL Consumercare No. But not any good respond from them, just ringing phone. And the person "Mahesh" is also not giving good responce to me about my complaint. I think AIRTEL not having staff to care the consumer's requiredments, there are only want to make fool to people using famous celebraties for their service, and capture market of telecom. They have very poor, sory not poor worst service provider in World. If i was know that they have such bad service to cosumer i was appraoch to other service provider. Now I am looking for AIRTEL GALARIES for consumer care service, if any one know about the Service Provider near Andheri , please give me address so I can go overthere and enquire about it. In short I want to blame AIRTEL but, approch have to make friendly towards consumer and give them proper guidance, i[censored] can't it's very shy to say to me "Your company that you can't do good public relation with normal consumer, You change slogan to Expoide Yourself instade of Express Yourself. ". Thanks, Amit Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
2 Comments | |
Comments
i[censored] r using airtel my friend then be ready to face these type of problems, because after ur balance is been deducted then i[censored]r calling customer care 100 times then also u r problem is not going to be solved. The standard answer u will get is u r problem will be solved within 48 hrs. and forget abt u r balance dont waste u r more energy and time in debating with the cust care executives bcoz they are used to it and pls do not abuse them r they can activate any service from their system without ur consent for which more bal will be deducted .The best way of getting rid of this is take the benefit of no. portability and change ur operator service.Because using AIRTEL is a crime.I would like to suggest airtel instead of increasing and fighting for spectrum pls pay attention to ur customer services first
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