Comments
Airtel prepaid cell phone — Noncrediting of amount
Sir, yesterday on 31/12/09 in morning hrs I recharged my cell phone(Air tel Prepaid-[protected]) for Rs 250.00 through internet banking (icici Bank) and it was done successfully vide following reference-Bil/[protected]/0108/[protected]/[protected]
But til now (01/01/10 1500Hrs) the amount has not been credited to my mobile balance. I contacted to customer care but instead of rectifying it they tried to pass it on to some excuses and also tried to engage the phone for maximum duration their revenue generation.
Kindly necessary steps may be initiated for the problems as I mentioned above.
Thank You.
Dear Sir,
I am a Airtel prepaid consumer in Jaipur. My cell phone number is [protected]. Today Rs.15/- has been debited from my mobile phone account balance for subscription of "on demand of download of game". But I don't any requsted to subscribe for such service. I contact coustomer care but don't get proper ans. Before this deducation ago some days apr. 30-35 days deducated 60/- i'm ignore that time but you Cut again & again.
Please take necessary action for such kind of mistake.
WITH REGARDS
KUNAL SHARMA
I am a Airtel prepaid consumer in Jaipur. My cell phone number is [protected]. Today Rs.15/- has been debited from my mobile phone account balance for subscription of "on demand of download of game". But I don't any requsted to subscribe for such service. I contact coustomer care but don't get proper ans. Before this deducation ago some days apr. 30-35 days deducated 60/- i'm ignore that time but you Cut again & again.
Please take necessary action for such kind of mistake.
WITH REGARDS
KUNAL SHARMA
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Airtel prepaid cell phone — Wrong deduction of a/c balance
Dear Sir,I am a Airtel prepaid consumer of Jamshedpur in the state of Jharkhand. My cell phone number is [protected]. Today Rs.30/- has been debited from my mobile phone account balance for subscription of "on demand service for music & jokes". But I have never requsted to subscribe for such service. The above service has been activated without my permission. I could I get refund/credit the said amount in my cell ph a/c.
Please take necessary action for such kind of mistake.
Thanks,
Indranil Sarkar