[Resolved]  Airtel — Activation of subscription service "Comedy Junction" without consent

Airtel — Renewal of service without taking consent

I activated a service on my airtel mobile last month for a monthly subscription fee of Rs. 30. I did not like it much and stopped using it. Today I got a message from Airtel that they have renewed the service and deducted the amount from my balance. They did not ask for my consent before renewing the service. On further enquiry they told that since I activated the service, it was my duty to deactivate it and they will continue deducting the money every month till deactivate it.

Thiry rupees doesn't matter much to me but these cheap tricks of making money are very derogatory to the brand of airtel. PLese look up to the matter and take necessary actions.

What is the procedure for deactivation of 'comedy junction' services? There's no way to talk to an executive to get it discontinued? :(

Hi
As it has been indicated that we use comments to register similar complaints...i have a similar problem as i have been at the receiving end of several jokes from Comedy Junction which i do not wish to receive. i do not know how this service has been activated...i am being charged as per the same terms ( Rs.15 for 30 days). i will definitely not opt for Airtel again after this experience-- i have an AIRTEL prepaid with the number +91-[protected]. It's not about the money being charged so much as the fact that a customer has no choice but to continue receiving such messages--- i did not even receive the option of deactivating the service...please note that such services only serve to increase customer dissatisfaction and ensure that the customer would not like to renew/recharge the prepaid card at the end of such an experience.
J.Johorey
Mumbai

love you his friends

Without my premission how can you people Debit my A/c for 15/- towards comedy junction, I am not interested refund my money immediately.

AirTel — Unsubscribe services are charged without consent

I am having a AIRTEL prepaid connection for last 3 yrs , for last one it has started different services like jokes, Love Poem, Love Tips, and Mirchi radio listing which all have been forced on my connection and i have not subscribed for it. i tried to disconnect it by sending sms but of no use.

Airtel — Service not being activated despite charging

I have subscribed for your 2gb internet plan for 98rs. But my despite that my balance is being deducted and from airtel live plan. As instructed i have only mobile office settings on my phone. But still as of today I i cannot access the plan subscribed and banlance gets deducted. i had registered a complaint and in the call center guy told me that amount would be reverted.(CBDCC[protected]). Despite that no reversal or info on it . plus your chargeable call center guys have no adequate response on it.

AirTel — Activation of subscription without consent

My airtel No[protected] has been activated for on line bloom burg game subscription without asking me and I am not awiar of the services. I have made complaint in near by airtel customer care centre but of no use. I receive daily message for subscription for which they charge rs 3-/- and this is happening since last 4 months so the amount can be multiplied (about 400-/- because some times they charge twice or thrice a day. No one is caring despite of repeated complaints and I also tried to unsubscribe this on line but could not materialize than I thought to go to cunsumer but this also could not be done as I do not know the procedure and shortage of time due to hectice schedule at work place.

AirTel — Subscription to services without consent

Airtel should get the First Prize for harassment and cheating of consumers. My mobile No. is [protected] (bought in Bangalore) and Airtel has arbitrarily charged me for a subscription for Hello Tunes for which I did not give any consent. When I bought the Prepaid card last year, they did the same and after shouting and much follow up they reversed charges.
Now again on 12th August 2011, I received a message saying “Due to low balance you have been charged Rs15 for 10 days of HT subscription. Normal charges 35/month.” This is ridiculous!
On 14th August, I got another message saying that the service will be renewed in 3 days.
They also ask us to send SMS to 121 for unsubscribing. As I often travel abroad, I am not in a position to do this and Airtel is taking advantage of this situation. This way they keep charging us for services and making money. This is outrageous as they are clearly extorting, cheating and harassing us customers for money.
I am requesting that Airtel refrain from arbitrarily subscribing me to services without my consent, unsubscribe me from Hello Tunes and credit all these charges back to my account immediately.

Jayanthi N.
17th August 2011

To whom it may concern

I have a similar problem as above. Last night when I was sleeping at 1am, I received an SMS with information of “COMEDY JUNCTION service has been activated @ Rs 35.0 for 7 days. Txn ID S[protected], 15 April18 01:08. Service will be renewed after validity expire” Than second message “Thanks for choosing COMEDY JUNCTION on your Airtel mobile. You have been charged Rs 35 for 7 days”. So, when I wake up in the morning I did not understand If that Is this a spam message or there is service has been activated on my phone which I never requested. My phone has secure password, so no one can access, then How this service gets active? Especially when I was sleeping. So, I checked my last four transaction (but nothing) I checked any value-added service transaction (but there was nothing in last 72 hours) However they did charge Rs 35 from my account.
This is pathetic of Airtel.

I tried to call customer care but couldn’t as they have this robotic call system. After spending hour and half, finally, I found the option to deactivate this service.

Now I am thinking, as only few people complaint here, many don’t bother to think because Rs 35 is not a big amount. However, if Airtel has 303.08 million customers (current data on google 15April2018) and 100 million gets charge of this unwanted/stupid services. You can imagine how much money that will be. Even just a million customers get charge of this.

They are true white-collar robbers.