[Resolved]  Airtel — False Commitment against(New wifi Broadband Connection)

Dear Sir (Mr. Anil Rai /Mr. Pankaj Sotha)

I have applied for Airtel Broadband wi-fi connection dt 15/10/09, amount Rs. 1500/-Tatibandh,Raipur(C.G.).But till now false commitment is going on for new connection by 16/10/09 evening.Again when no reply has come from Airtel office,again on 19/10/09 I had talk to Mr. Narendra[protected] he assured us within in two day's by 21-0ct-09, you will get new conn.Again I had call dt 22/10/09 with Mr. Ashutosh (Sales Officer)mob.no([protected]) & Mr Chandrashekhar mob. no.([protected]) ,no .of times, they hadn't gave proper response.Even if they are not ready to return our money. Again when I had called again & again then they are not ready for new connection and giving excuse like wire plob. etc,which is wrong because near by (10 mtrs). a broad band connection is already there in CAT(Catterpillar/JCB) Company.Avinash builders, Tatibandh which is located at opposite of my flat no.G-103.Jainam builders ,Tatibandh.

had kept the money receipt of rs.1500 to avoid legal consequences.More than 20 phone calls I had made, that I had kept as a record with me.I want the new connection within two day's by 24/1/09. I hope you will take some serious action againt the matter, as I know your Airtel Management is much more cautious in customer care cases.


Yours truly,

Harsh Sinha

G-103,Jainam Planet,Near AIIMS Hospital
Opp. Tatibandh Gurudwara,Tatibandh,Raipur(C.G.)
mob-[protected]