[Resolved] Airtel — Personal details given out by Airtel staff | |
We are having a serious issue regarding the privacy of our account, we hold this account with Airtel since October 2004, we started getting missed calls and messages from two unknown numbers [protected], [protected], because of which we have changed the mobile number, now we got a message once again from one more unknown number [protected], we have nt given the new mobile number to any outsider yet, I am sure our personal details are going out to an external person through Airtel staff, this the last thing I ever expected from Airtel, can someone help us regarding this. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 5 Comments | |
Comments
I don't know if the staff is giving out the personal details, but my wife was getting missed calls and vulgar messages from the same #, [protected]. When we called the customer service for assistance all they can say was change the number and file a police complaint, I don't understand why is Airtel not doing anything about this instead of just advising the customers to file a police complaint, these kind of people should not be encouraged by a trusted company by millions of customers.
I don't know if the staff is giving out the personal details, but my wife was getting missed calls and vulgar messages from the same #, [protected]. When we called the customer service for assistance all they can say was change the number and file a police complaint, I don't understand why is Airtel not doing anything about this instead of just advising the customers to file a police complaint, these kind of people should not be encouraged by a trusted company by millions of customers.
My aunt was getting missed calls and vulgar messages from the same #, [protected]. Its happening for the past one month after she traveled to my native by a private bus service called kaveri-diwakar, we were using a pre paid connection and changed the # now, the # [protected] may belong to the cleaner of that bus, the messages are typed in cheap english.
Did anyone look into this ??? my wife is getting missed calls from the same # [protected], I was searching for a forum to raise the issue and shocked to find all these complaints here, looks like this guy is harassing all the ladies whose # he is able to get, he seems to be a psycho. Someone has to take action on this before things go worse.
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Nitin