[Resolved] Airtel — Picture Quality | |
I was having cable connection at my home for 10 years and the tata sky at my office .I plan to buy DTH for my home also .From the day first it was my worst experince. On first day when it was installed the boy told me that our server was down it will start after some time. We were not given chance to check it. When it started what i see the picture was blur there was shadow on the peoples and we cant see the normal picture.The peoples in the program look like games elements. I call your call centre many times and register the complain with your dehradun office several times.After calling for so many times they send two persons they were in very much hurry and i think they know nothing about the troubleshooting.Why you people are appointing JHOLA CHAP peoples in ur company.Till now our problem is not solved You people are giving so much advertisement for your product but what is the use.I will not suggest anybody to buy This AIRTEL DTH. I WOULD HIGHLY RECOMMEND NOT TO GO FOR AIRTEL DTH. My intention here to right this is no one should not face such problems like this in future. Manoj Taneja Phone [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 2 Comments | |
Comments
Today i got Airtel DTH installed. The person who came told us that he has set every thing and we will start getting the stream after 2 hours. It needed 4 calls for the activation to take place. The picture quality is very poor. I did try changing the picture settings in the tv - did not help. I am really upset about the quality. Can i return the whole thing back and get a refund. My customer id [protected].
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Airtel use only MPEG4 (But) Not use DVB S-2 Technology
MPEG4 and DVB S2 Technology avalible
1.Picture Clarity 90% to 95%
2.Sound Clarity 90%
ADD;
T.Sendrayan @ Srinivasan
Cs-ID-[protected] & [protected]
Request and Complitent;
Airtel Digitaltv
1. Sun Music Sound Qulity Output 85% to 90% (Digital Sterio Sound)
2. IsaiAruvi Chennal Sound Clarity is very bad 70% t0 75% (Mono Sound and Not Digital Sound)
But
Picture Clarity is Good Upto 80% to 85% (Picture Clarity)
3. JayaMax Picture Clarity very poor and Sound Clarity 65% to 70% (Mono Sound and Not Digital Sound)
AIRTEL NOT USE MPEG4 and DVB S2 Techonolgy
Picture Clarity is Good Upto 80% to 85% (Picture Clarity)
Airtel Digitaltv
2. Jaya Max Chennal Sound Clarity is very bad (Mono Sound)
Digital Clarity Sound is Upto 60% to 70% (Mono Sound)
Picture Clarity is Bad Upto 55% to 65% (Picture Clarity)
Reson;
All chennals picture & Sound Clarity is very Good
Only Sound Clarity is Poor.
* I am Everday call Costemer Care Same Complient and Probelam
* Technical Engineer Already 4 times Visiting my Home, But This problem not solve.
Engineer says that;
* This probalam my Side Solve
Reason;
* This Probalam is only Brodcaster side, Plece wait I tell him Servise Sopert team.
Plece Improve the Sound & Picture Clarity
Bad Sound Clarity Chennals
All chennals working is fine only 4 chennals probalam
1.Iasaiaruvi Picture Clrity is Good Sound is Poor (Mono Sound)
2.Jaya Max Picture Clrity is Poor Sound is Poor (Mono Sound)
3.Raj Tv Picture Clrity is Good Sound is Poor (Mono Sound)
4.Zee Kannada Picture Clrity is Good Sound is Poor (Mono Sound)
Bad Picture Clarity Chennals
* Jaya Max
All The Best Airtel Digialtv
* Plece improve sound clarity,
* My Complient and all Costmer Request and Feedback