Airtel — AIRTEL DTH HAS CHEATED ME ....

THIS MAIL WAS FORWARDED TO AIRTEL DTH DEPARTMENT AND ITS THE SAME COPY HERE:


Hello and Good Evening!!!

I am myself Blessen Cherian from Lucknow and having the customer number [protected]. I have booked my connection through the phone that i have received from the sales department on Sunday 23rd November 2009 of Airtel DTH from this number[protected]. The person who called me was Vyshnavi and then later talked with her senior officer as he have stated that he is from the verification department. she have given me the details regarding the South Economy Pack and i have agreed for a deal.

The deal was of 1850 for 4 months free and 15% cash back to my Airtel DTH if i am using my credit card. They had forced me to make the payment through the IVR at the same time and i have agreed for that too. The promise that they made was on Monday evening. That day evening they had called me from another number as i was in the prayer was not able to pick the phone? The number was[protected].

Next day morning i have started calling from 9 am and they have replied my call after 10 am as they said that was there timing.Promised me to call me back with in half an hour and till aftrenoon i haven't received any call. Then i called them and they said sorry to not to call and promised me that they will fix it by 5pm. The all day i haven't went for my work and they haven't delievered... The again they haven't called me as i have called atleast for 7 - 8 times.Always they have treated me as i am out of the family. Again promised me to fix the item by 5pm-7pm. They said they will call me and they haven't. Again i have talked to them at 7:30 and they say the time slot is for 9am - 10 am. Whats this? Do u mean that i have to take leave for one week to fix my Airtel DTH. Who will pay my salary for my leave??This is not the way to deal to do busniess??You guys put the film stars and for what?? To cheat the people??? I have paid my cash and you guys are playing with that??? This same will be copied and listed to all blogs and let people know what AIRTEL DTH gives??? Mouth Advertisement is the best way to do business and it will for sure will make the people to think to buy from AIRTEL??? This will be forwarded to consumer court through the web and to will print this pain and will be forwarded to legal department too...

Sorry to trouble you,

With Thanks for all what AIRTEL did,


BLESSEN CHERIAN
[protected]