[Resolved]  Airtel — IMEI

I have been using the AIRTEL connection for more than 2 years. My number is [protected]. I have been receiving messages that my phone contains invalid IMEI number and the same should be collected from some registered centres. In fact I went to the centre as directed by the customer care executive. They intimated about the IMEI and send a message to the customer care - 121 and the message was replied back that the number is valid.

All of a sudden this morning onwards, the SIM is not working and it is showing as unregistered SIM.
I dont know what is the issue and why the services has been debarred all of a sudden.
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Aug 14, 2020
Complaint marked as Resolved 
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Hi AIRTEL,

I have purchased a SIMTEL company phone with dual sim and dual IMEI numbers. on 12.11.09 I received the message that my IMEI number is not valid and I have to get new IMEI by paying Rs 199.

I am using in dual sim. One Airtel, sencond sim in Reliance. But Currently My airtel sim not working in my samtel handset. But reliance sim working. what is the reason.


I am check in imei number in my mobile (*#06#). My Imei number is: [protected].

Other one reliance network this same imei number is called for valid. but, your network (Airtel) only call Not valid Imei number.

I am cheak in online imei... website name: www.numberingplans.com for in following details i will see there...

Information on IMEI [protected]


Type Allocation Holder Sigmatel-FXD
Mobile Equipment Type Sigmatel-FXD T33i
GSM Implementation Phase 2/2+
IMEI Validity Assessment



>|<

Very likely


Information on range assignment


Est. Date of Range Issuance Around Q4 2008
Reporting Body British Approvals Board of Telecommunications (BABT)
Primary Market Europe
Legal Basis for Allocation EU R&TTE Directive


Information on number format


Full IMEI Presentation[protected]
Reporting Body Identifier 35
Type Allocation Code 35218203
Serial Number 775504
Check Digit 8


So Your network database wrong..

You are clear in your Problems...


First You are allow in my handset in airtel network...

My Full deatils...


Name: D.THIRUGNANSAMBANDAMOORTHY
ADDRESS: No.1/80, Middle Street,
Perugamani, Trichy. Tamil Nadu.
Contact No. [protected]
(this number not working in my hand set)

So, Please Call this Number [protected] (reliance No).


I am Purchased In Airtel Digital Set up box ( My id Number is: [protected]).

This is Same Airtel cell Number i will registraed in purchase Airtel Digital Set up box .Corrently your network Not working in my handset. So, I am very sad and colopsed.

So, clear in my compliants....

Please...


Thanking You,

Thirugnanasambandamoorthy.

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