Airtel — Personal violation of Airtel Employee at Karur

Subject:airtel employee making personal violation(snatching my mobile phone and using misbehaving words for without paying mobile call bills).


Ia m working as house wife in small town(Location:Karur).I got Sim card from airtel post paid for my cousin with my Permanent address.Becoz iam a regular customer and i have used your network with lot of airtel cards.My cousin used your network for long time but for particular month he fails to pay the money.Airtel Employee(Ranjith working under Ramesh Babu) came to my house and he asked me to pay for the money since my name and address is used for the Sim card.I told that sir,Within one or two days,I will pay the money,since my cousin using your provider.I informed to my cousin abt the situation.But he is in out of station.cousin told me soon he will pay the bill.But Ranjith(airtel Employee) came again and he used abusive words and snatched my mobile phone.I made a complaint to Police station regarding the situation.

Whether any rules are there,Mobile phone should be snatched for without paying call bills?.or else he might have given advocate notice. I gave assurance that my cousin will pay phone bills as soon as possible.But behavior of Airtel employee is a atrocious thing..Please check it out this issue.