[Resolved]  Airtel — Addon service activation Anonymously

I have been airtel customer for the past 3 years.
Always I think Airtel gives the best customer service. That why I also got Airtel Broadband connection too.
But, Now a days I have some problem with their service.
Without my request, they activate friends chat service and immediately charged Rs.30pm.I call to customer service and they said this service is activated becuase of your request. I said i dont need that service atall and request them to deactivate immediately.
They promissed to deactivate the service. But Again I charged Rs.30.
Again I call to Customer service, Again they give the promise.
Later I make a call to confirm the status, they said that the service still in active and again they give the promise to terminate.
After that I have charged Rs.10 for 10 days regarding this friends chat service. This time i got more angry and make a call to customer care and express my angry mind. They terminate the call.
After that they activate Hellotunes immediately and charged for Rs.10 for 10 days to revenge me.
If i not getting proper action I decide to go for Aircell now and shy to said as airtel customer.
Today most of the connections are closed because of poor service.