[Resolved]  Airtel — Defective Registration of Prepaid SIM

AIRTEL FAULTY ADMINISTRATION

I have an Airtel Mobile SIM Card with No:[protected] which I have taken in December 2004 from M/s. Harikrishna Medical & General Stores, Ferozguda, Balanagar, Hyderabad. I am continuously using this number since then. On 30/01/2010. Recently I lost my Mobile phone as well as the SIM Card. When I contacted Airtel office for Blocking of my SIM, I was very much annoyed to note that the SIM number allotted to me was in the name of some Satyanarayana Reddy. I realized that I am using the SIM for the past 5 years which was not allotted to me.

Similar bad experience I had with Airtel recently. Some 3 years ago, I had gifted a Cell phone to my daughter on her birth day with SIM No:[protected], which I applied for registration on my name. This also I purchased from the same dealer(M/s. HariKrishna Medical & General Stores). Recently, on 8/12/2009 my daughter lost her Mobile phone near and when she contacted the local Airtel office, she was shocked to note that the SIM was registered in the name of some Mallesh (Medak Dt.).

While in both of my cases, AIRTEL has blundered beyond any reasonable excuse, what is the guarantee that similar blunders are not committed in case of lakhs of other subscribers. If that is case, the national security is at peril.

I doubt whether there is any Customer care administration in Bharati Telecom? What is the guarantee that they are not allotting SIM cards to Anti nationals and criminals with the details obtained from innocent and genuine people.

I advise the Bharati Telecom to check 100% the SIM card numbers vis-a-vis the individual original application forms for SIM cards immediately.

I appeal to the Police department to consider my concern seriously and instruct the Bharati Telecom to start the exercise immediately and report to you back.