[Resolved]  Airtel — no response from customer care executives

DEAR SIR,

I AM MASUD MURAD KHAN, THIS IS SECOND TIME TO COMPLAINT YOU ABOUT MY PROBLEMS PLEASE SEE IT I HAVE ALREADY SEND MY COMPLAINTS TO THIS WEBSITE BEFORE THIS ONE.

IT IS AS FOLLOWS


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Airtel
Posted:[protected] by Masud Murad [send email]
no response from customer care executives

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DEAR SIR

I AM MASUD MURAD, I HAVE AN AIRTEL PREPAID CONNECTION AND MY MOBILE NUMBER IS [protected],

I HAVE SUBSCRIBED MOBILE OFFICE CARD AND AFTER 12 DAYS OF ACTIVATION MY SERVICES ARE BARED DUE TO IMPROPER SUBMISSION OF MY DOCUMENTS.

AFTER THE RESUBMISSION OF THESE DOCUMENTS MY SERVICES REMAINS ACTIVATED BUT MY MOBILE OFFICE IS STILL NOT WORKING.

SIR, I HAD AGAIN TAKEN A MOBILE OFFICE CARD, 12 DAYS AGO, BUT IT IS STILL NOT WORKING AFTER ACTIVATION,
I HAVE CALLED CUSTOMER CARE SO MANY TIMES BUT THEY ARE NOT TAKING ANY SATISFACTORY ACTION ON MY COMPLAINT .

SIR I HAVE COMPLAIND SO MANY TIMES AND ONE OF THIS COMPLAINT NUMBER IS : GPSC[protected]


THEY ARE ONLY SUGGESTING ME TO CALL ONE ANOTHER AND IN THIS PROCESS I HAVE PASSED 20 DAYS, WHEN I CALL THEM THEY ASK ME TO CALL 12133 B UT THIS NUMBER IS NOT AVAILABLE ON MY MOBILE PHONE.
SIR I HAVE ASKED THEM FOR THIS BUT THEY ARE NOT WORKING TO SOLVE MY PROBLEMS AND NOW THEY ARE NOT RECEIVING MY PHONE .


I HAVE WAISTED 20 DAYS IN THIS PROCESS, AND A THOUSANDS OF RUPEES TO GET THIS SERVICE BUT NOBODY IS ON CUSTOMER CARE IS STILL LISTENING MY PROBLEMS.

SIR, ON MY MOBILE PHONE NUMBER [protected],
NO CUSTOMER CARE NUMBER IS WORKING, AND TO MAKE CONTACT I AM USING DIFFERENT MOBILE NUMBERS.

SIR I HAVE ALSO SEND SEVERAL MESSAGES ON 121, BUT THEIR IS NO RESPONSE BY THEM


SIR I AM FULLY DISAPPOINTED, AND HOPELESS ALSO.


PLEASE SUGGEST ME THAT WHAT I DO, I AM WAITING FOR YOUR RESPONSE.


SIR MY ALTERNATE MOBILE NUMBER IS : [protected]

MY EMAIL ID IS : [protected]@hotmail.com

Sir,

I had bought a new airtel sim card 1 month ago in pollachi(mobile number is [protected]).My name is Ashok and i bought the number in my father name A.Nagarajan and the address proof is 19, Ram Nagar, Near Railway goodshed, kittu gounder layout, Pollachi-1.After 4-5 days the out going for that sim is been disconnected and i contacted my dealer and customer care but still the issue is not been solved.I gave 2 copies of my address proof to the airtel dealer in pollachi and he said within 2 days the issue will be solved.But still now it was not solved and iam very unhappy bcz of each and every call i have to go to a PCO and make a call.It is really enbracing for me.I will wait till upto tommorrow evening if the issue is not solved i might get a new sim feom BSNL office.

Regards,
N.Ashok
Mobile no[protected]