[Resolved]  Airtel — Cyber Crime, Fraud & cheating

I would like to warn everyone who is looking for DTH connection that not to take any coonection from Airtel still i[censored] wish to take a connection order with your nearest dealer instead of ordering online reasons i m stating below

I was interested in getting a DTH connection so enquired on the net and went to Airtel DTH site. There was a form inwhich you need to fill up details if one wants a customer care people to call. I filled up.

Immidiately i received a email from some called Manoj from Vriti-interactive.com, withitn another half an hour that guy called also and told he is calling from Airtel and Airtel & vriti are same and explained all the benefits airtel dth connection has and convinced me to take the connection. next day as asked by him i made the payment online thru my credit card.

But you all will be shocked that till another four working days no installation was done, even when i tried to call the numbers of Vriti nobody picked up the call, Fifth day someone picked up and said it would be installed by them it will take some time if i wish i can canceal the order and my money will be refunded. I said ok better you refund my money.

Next day i oredered Dth of tata sky they installed within 5 hours.

Now after making lot of complaints & requests to both Airtel and Vriti -- no refund been made.

It seems by their behavious that both of them are hand in hand to commit this kind of fraud and cheating. Airtel will forward all details of customers to Vriti. Vriti will cheat people of money. They will take money won't install for days and normally customer gets angry then they will rudely say better you take refund.. and finally you will not get refund nor your monay back.

They must be minting crores by cheating hundreds or lakhs of people daily online as normally no common man will move courts or take any legal action for these small amount of money.

But we should understand they are cheating in crores by cheatinf this small amounts from so many people...

Legal action should be taken against them for committing cyber crime.
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Aug 13, 2020
Complaint marked as Resolved 
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A Lawyers guidance is required. According to my understanding this is an offence of Cheating, Defamation, Misrepresentation, etc... I don't think it is a Cyber Crime.

The customer instead of believing Mr. Manoj should have asked him to write and email stating that Airtel and Vriti are same. If they were genuine they would have written an email else Mr. Manoj would have not reverted.

Also, the customer can ask the bank not to release the money to the merchant if not already done.

Best Regards,

"Human Behaviour is the Biggest Risk in Security - Vicky Shah"

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