[Resolved] Airtel — No feedback on Rs. 600 paid to airtel agent | |
Dear Sir, One Day I received call from [protected] [Mr. rohit] saying that, " Sir pay Rs. 600/- [Rs.500/- towards deposit and Rs. 100/- for scheme charges] and you will be getting 1000 min Airtel-Airtel call free and 1000 Local SMS free, so when can i send my excutive to your office". Also i have been told by that person that i will be getting new gold card. I thought this is very good scheme so i gone for the same and asked to come next day itself. The person come on next day and taken Rs. 600/- cheque. Nothing has happened After for 1 months. so i made a call from my office on the same number and asked what happened to my Rs. 600/- which is cleared from bank account. {Most imp cheque is a/c payee in favour of Bharti Airel Ltd). That person told me that he will give details within half-hour and after insisting provided me another no. [protected]. but no reply for that day as well as phone also swithed-off or not available for next 15 days. Today {Date 22nd Apr 2008} i made call on [protected] which is replied by Mr. Jawed and again same thing as earlier that will provide details within 2 hours. No reply till 4'o clock and now no reply on phone. Please solve this problem on urgent basis because they are so many person paying but not getting any reply. My questions are: 1. Cheque cleared my bank account but airtel has no idea about it. 2. When i will get my new sim card or money back. Regards Dinesh Mundada [protected]@rediffmail.com Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 2 Comments | |
Comments
Respected Sir
I Syed Masood Ali, have registered for an airtel connection 15 days back and have submitted the necessary documents and address proof along with my photograph. I get a message after 15 days saying that the photograph is not clear and that I am supposed to submit a new one. When I went to the Laxminagar branch of GodhavariKhani, Karminagar dist the person asks me to get a color photograph of the address proof and when I did so, he again asks me to sumbit a phtograph which I have already submitted. And the way the person has spoken to me was not at all in the interest of a customer. He blankly told me whether I need the connection or not. This is no way to talk to a customer who is 50+. I expect some action to be taken in this regard. This will be in the favour of many customers who are affected by such services.
Thanking you
Syed Masood Ali.
[protected].
I Syed Masood Ali, have registered for an airtel connection 15 days back and have submitted the necessary documents and address proof along with my photograph. I get a message after 15 days saying that the photograph is not clear and that I am supposed to submit a new one. When I went to the Laxminagar branch of GodhavariKhani, Karminagar dist the person asks me to get a color photograph of the address proof and when I did so, he again asks me to sumbit a phtograph which I have already submitted. And the way the person has spoken to me was not at all in the interest of a customer. He blankly told me whether I need the connection or not. This is no way to talk to a customer who is 50+. I expect some action to be taken in this regard. This will be in the favour of many customers who are affected by such services.
Thanking you
Syed Masood Ali.
[protected].
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Make it a point to cc your emails to nodal officer and appelate also. Please take a scan copy of the payment made receipt and also the bankstatement showing the payment cleared in favor of AIRTEL, had a harrowing experience wherein I had Rs.2000/- due from AIRTEL and AIrtel refused to acknowledge, just because i had the receipts I could hammer out my money after good 3 months. These people just test your patience. mail me in case of problem at [protected]@hotmail.com; have bad experience in AIRTLE MAHARASTRA and AIRTEL AP also.