[Resolved]  Airtel — NON REFUND OF DEPOSITS,ON CHANGE FROM POSTPAID TO PREPAID

sir,
i want to say that, i am a customer of AIRTEL mobile service my mobile no [protected] from july 2007, i had approached for termination of my postpaid no to customer care in march 2008, i received a call from customer care requesting to convert my number to prepaid, and my security deposits Rs 500/, advance rental for a month Rs 399/, and recharge of Rs 100/, will be back in my prepaid account within 45 days once the number gets converted to prepaid, i had applied for my postpaid conversion to prepaid in last week of march at SS sales, ADA MARKET, Ramghat road, aligarh, UP.and they converted it to prepaid in a day.

i had contacted customer care of postpaid and prepaid several times for my deposits they simply say that, they have no idea of it, and r lingering my complaint and they r not registering the complaint, TILL DATE MY MONEY HAS NOT BEEN REFUNDED TO MY PREPAID ACCOUNT, WHICH WAS CONVERTED TO PREPAID IN LAST WEEK OF MARCH.


Therefore, i request u to kindly refund my money to my prepaid a/c, and take necessary action.
DR IMRAN MUSTAFA,
department of biochemistry,
JNMC, AMU, ALIGARH, UP
Mobile alt-[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Airtel Ltd. — NON REFUND OF DEPOSITS,ON CHANGE PLAN

NON REFUND OF DEPOSITS, ON CHANGE PLAN
sir,
i want to say that, i am a customer of AIRTEL mobile service my mobile no [protected] from july 2007, i got call from airtel saying thast I am calling from airtel gallery for an change in plan, the plan was security deposits Rs 500/, advance rental for a month Rs 399/, and recharge of Rs 100/, will be back in my prepaid account within 45 days once the number gets converted to prepaid, but after collecting amount of Rs. 600 from my, neither my plan got changed nither I got the deposit back.

i had contacted customer care of postpaid and prepaid several times for my deposits they simply say that, it is not been approved by their HO, TILL DATE MY MONEY HAS NOT BEEN REFUNDED TO MY POSTPAID ACCOUNT.


Therefore, i request u to kindly refund my money to my Postpaid a/c, and take necessary action.
Yogesh Dhamankar
B-8, Mayur Sadan,
Kalyan
[protected]
NAME: NITIN BAPU POLE
ADD: 302, Shiv Darshan Apt Near Shankar Mandir Bus Stop .
Mumbra Dist Thane 400612


To,
Manager in charge
7th floor, Bulding no 7, Interface
Mindspace, Link Road
Malad W Mumbai 400064.

Sub :( Refundable of security deposit Mob No [protected])


Dear Sir,
This is to informed you that I had taken the plan A R P -150 from Accel Solution from Pune Branch and the following are the details of the bill

Airtel No : [protected]
Account No:[protected]
Bill Date : 03 Aug -2008
Bill Period : 02-jul-2008 To 01-Aug-2008
Amount Payable : -51.58
Security Deposit: 250
Enrolment No: 2654620

The above are details of my number I had call and taken many request number from the customer care but after giving the several reminder I had not yet received the security deposit amount so please look into this any release my security amount as early as possible .

And the second thing is that there is change in my address my new address is mention in the letter. Or
Sent the cheque to my off address as follows First source Solution Ltd 12th floor Vishwaroop IT Park near Vashi railway station Vashi Navi Navi Mumbai.
Nitin Bapu Pole Department Transport Co-Ordinater (Administration)

Thanking you.
Yours faithfully


Nitin Bapu Pole
NAME: NITIN BAPU POLE
ADD: 302, Shiv Darshan Apt Near Shankar Mandir Bus Stop .
Mumbra Dist Thane 400612


To,
Manager in charge
7th floor, Bulding no 7, Interface
Mindspace, Link Road
Malad W Mumbai 400064.

Sub :( Refundable of security deposit Mob No [protected])


Dear Sir,
This is to informed you that I had taken the plan A R P -150 from Accel Solution from Pune Branch and the following are the details of the bill

Airtel No : [protected]
Account No:[protected]
Bill Date : 03 Aug -2008
Bill Period : 02-jul-2008 To 01-Aug-2008
Amount Payable : -51.58
Security Deposit: 250
Enrolment No: 2654620

The above are details of my number I had call and taken many request number from the customer care but after giving the several reminder I had not yet received the security deposit amount so please look into this any release my security amount as early as possible .

And the second thing is that there is change in my address my new address is mention in the letter. Or
Sent the cheque to my off address as follows First source Solution Ltd 12th floor Vishwaroop IT Park near Vashi railway station Vashi Navi Navi Mumbai.
Nitin Bapu Pole Department Transport Co-Ordinater (Administration)

Thanking you.
Yours faithfully


Nitin Bapu Pole
refundable of security deposit
Now it is almost one year that my wife booked a post paid air tell connection. Tha airtell agent had came home and begged for a connection. We accepted and paid tha intial paymentof about Rs 500/- .The phone is confirmed they came home took the details. When we told the begger to change the number with a ideal easy identifiabel number he said yes and furhter no reply for months, when contacted the cheating co. person said the mobile hasbeen cancelled and the paymentwill be refunded. Neither payment nor any phone or any correspondents have came. Contacted several times atthe call cerntre and Vashi office. They just tell that the chequw will come. ow it almost morethan one year that we have not received our refund payment. How shall we deal with such a cheating company and concrned begger employee.

AirTel — Non Refund of security deposits after several reminders

Dear Sir,

Mysel[censored]rmila goyal is using airtel connecion ([protected]), i had made my connection prepaid to post paid because i need international roaming facility on my no. for which Airtel deposited a security which is refundable after deducting all the dues whenever i dont need roaming facility. I made my connection free from roaming on 18th of december n again from post paid to prepaid. Airtel department gave me the 60days time for refund of security deposite but now its about 82 days & i have given several reminders but i wont get any response.

This is totally a mental harrasment for me.

Kindly consider my request on prior bases.


Regards

Urmila Goyal

[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54499
    Pending
    0
    Resolved
    21958
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information