[Resolved]  Airtel — Mobile Number Portability Continuous Rejection

Number: [protected]
Account Registered under : Uma Balu

This is regarding my problem with your company's policy of not allowing
your customers to exercise their freedom of choice of Operator. (MNP)

I have made THREE MNP Port-Out Requests as of today. All three have been rejected for absolutely Invalid / No Reason.

First Request:
Rejected because I accepted your "offer", which resulted in the cancellation.
Your Company takes extremely CHEAP methods of deception to keep your customer,
by giving them an offer, and telling them AFTER they accept the offer, that the port out request gets cancelled,
AND not even have the decency of activating the offer. VERY nice.
Rejected due to "Subsisting Contractual Obligations"

Second Request:
I made sure not to get fooled by your cheap methods again.
But AGAIN the port out request gets Rejected due to "Subsisting Contractual Obligations".
Neither your Customer Care, NOR your Nodal Officers were able to Explain why it got rejected.

THIRD Request:
Your Nodal Officer asked me to provide the UPC code prior to making the next request,
and PROMISED that it would NOT GET REJECTED FOR ANY REASON WHATSOEVER.
And on 30th May, 2011. I get the goddamn SMS from Vodafone AGAIN stating: Rejected due to "Subsisting Contractual Obligations"

You might, but I DO NOT have all the time in the world to Visit the Vodafone Store each time you Reject my Request.
I have no words to express my anger right now.

Yet, your company asks me WHY I WANT TO PORT OUT.


I WILL NOT go again to the Vodafone Store to make a FOURTH request, WHICH I am sure, you will reject ONCE AGAIN, I don't have time to waste.
I want the number to get ported quickly.