[Resolved]  Airtel — Discontinuation of services without valid reason / prior notice

To
NDNC Airtel
Mobile Services
Delhi.


URGENT

Respected Sir / Madam
SUB :- SIM CARD BLOCKED DUE TO UNREGISTERED NUMBER [protected] FOR TELE MARKETING

This is to request you that I Mr Vicky Walia. Working with M/s, Buniyad Realtors.G57, 58 Sector-18, Noida (U.P.) as Senior Manager Bussiness Development Was not aware of the rules governing SMS system for marketing purpose leading to suspension of my SIM Car numbers No [protected]
I want to submit that it was totally unintentional and I render my serious and humble apology for the same kindly unblock mine number [protected] the Corporate Connection for Buniyad Builders Pvt Ltd, G 57-58, Opp Mcdonalds Sector 18 Noida.I assure you non occurance of the same in future.Pls note the formal procedure to get it registered under telemarketing is already under process by Admin Department.
Additionally Pls let me have the copy of rule and regulations covering this so that we are aware of law governing this.

This number needs to be registered and activated again with immediate effect as they are our business number, long been in use and our client contact us on them only.

Kindly help us on this.
NOTE:- its my humble request that you are also aware of the market conditions due to recetion my job is in very critical stage becuase my clients cant call me in my previous number i.e [protected] please save me sir.
NOTE:- PLEASE GIVE ME CONTACT ADDRESS TO MEET PERSONALY AT YOUR DOOR STEP.

Thanks & Regards
Vicky Walia
Buniyad Builders ( P) Ltd
G-57, 58 Sector-18
Noida 201301
#[protected], [protected]

I booked a internet & telephone connection on[protected] at 1000 hrs. Shri Bhimsen (cell No. [protected]) from Bharti Airtel Services Ltd., B-38C-1, Sector 57, NOIDA came to my residence. He filled a few set of forms (NO. 1747269) and I gave him a cheque of Rs. 1850/- ( reciept No. 665737). He told me that the connection will be provided to you by 1- 6- 2009 positively.
I had a BSNL internet & telephone connection. On his assurence, I gave an application in the BSNL Telephone Exchange to de-activate these connections w.e.f. 31-5-09 (A/N).
On 31-5-09 evening, Shri Bhimsen told me that the connection can not be provided to you because of some capacity problem. In such a situation, anybody in my place will be shocked.
I also talked to two officers of 'Customer Care' ( phone No. 4444555). I explained them the problem. They were unable to give me any feedback/ information.
Now, I want the following:
Airtel should honour it's commitment and I should be given the connection as ealy as possible keeping in view the date of my booking i.e. 28-5-09 (F/N).
Please let me know the probable date of providing the connection.
I hope to hear from you.
Thanking you,
ANAND PRAKASH
A-91, BRIJ VIHAR,
Near Bal Bharti School,
Distt.: Ghaziabad-201011
(U.P.)
Date: 1-6-2009
Cell No. [protected]

As i Applied for a new broadband connection on 28th septeber...and get committed by mr. chandan gupta for activation and installation of connection within 2 days.


but spending 9 days, after no call, no any executive visit..., no any mail, , ...if calling in customer care nothing response getting ...
as i talk many executive ...

Mr. Bhanu
Mr. Balram
Mr. Priank on esclation
Mr. Amit (Disconnected Call)
Mr. Abhishek
Mrs. Parul
.
.
.
etc.

But did not get any positive response...
now 11 days has gone...
but still i am not able too get services of Airtel ...
...
So i don't think that airtel is good...
neither is better, ..
neither is best
its comes in different category.
.
.
.
.
.
.
which could be said...

baddest...
baddest.

and also will not use airtel services..

QCL Certification Services
6, IIIrd floor, Laxmi Palace, Sector 27, Noida 201301
Uttar Pradesh
[protected]
[protected]