[Resolved]  Airtel — Illegal charging for Alert of Mutual Fund

last Month Airtel charged to my prepaid accout Rs 30 illegaly. When i contacted the customer care, they say it is for Reliance Mutual Fund Alert service.
I have not activated any such service. I called the customer care more than 10 times to get the amount back. And it took 4 days to resolve the complaint, and they have not offered any justification. They siply refunded.

Again this month, they charged Rs 30 to my balance. And i have started to contact the CC . They said me to wait 48 hours.

They are playing mockery on customers. My job is not calling CC alone. If i makes several calls, i am sure that they will refund the money.

But what about other poor fellows, who dont argue with the CC ?

they simply got cheated. This cant be allowed.

Airtel people must take this in to notice.

thank you
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Aug 13, 2020
Complaint marked as Resolved 
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