[Resolved]  Airtel — Pathetic Network

I am staying at magarpatta City, Pune(411 028). I am using Airtel for the last 7 months and the network is really
pathetic in this area. When I am out of the office building, the network bars are full(5 out of 5) but problems
still exists in incoming and outgoing calls(Voice distortion). And the situation really gets bad when I get into
the office building(Tower 11 in Magarpatta city). The network bars always fluctuate between 0 and 3.

I think it was a mistake to switch to Airtel as other services like Vodafone and Idea are really providing great
network. I have given complaints to customer care also for atleast 4-5 times but nothing has been done.

I think its better to switch to some other service provider. Everyone working and staying at magarpatta City thinks
in the same way. But the big question is why this company is providing SIM cards when it can't provide the network.
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Aug 14, 2020
Complaint marked as Resolved 
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hi,


i have a airtel connection and my no is [protected].i believe the airtel network is a pathetic network ...there is no good service at all...whenever try to call someone it says no network coverage...try to recharge no network...and from past two weeks it is like hell want to do any urgent call it doesnt allow because there is no network...having a mobile we have to go and call from pco ...its been really hectic ...hope you will take a immediate action or i would prefer to discontinue...

regards,
Vandana Sharma
I’m yet another loyal customer of airtel using your services from almost 6 years now. But yes for my observation at my residence at Magarpatta City, Iris Building is the same. I have been facing network issues from day one.
Working with an US MNC and handling domestic /international customers/clients have become a nightmare for me when I’m at home. Somewhere in one website Your thread shows your teams work in Dec2010 but the issue is yet to be resolved.

I hope you can make our lives better with better connectivity at MP city. It’s a matter of second and you might loose yet another loyal customer due to MNP
We have verybad network in our area. I have complained ample of times to customer care but still no improvement.
The service provided for 3G and 2G are pathetic in the area of Electronic City Phase I&II, Bangalore India. The network sometimes is so outrageous that not a single message is sent or received in time bound manner. Reuest you to look into this ASAP, or else you would be loosing quite a lot of customers to this poor, marketted fancy network
Hi, Airtel claims to be providing the best network but I have been facing so much of problem...can't play anything can't download anything...such a waste thing what is the use of giving various offered when there is no connectivity...tried trouble shooting tips provided that is super waste none of the options really help . I live in Kaggadaspura, Blore. Please if something can really be done in this area or do I really have to port.

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