[Resolved]  Airtel — Getting Bills after Sim has been Disconnected [Airtel Mobile (#[protected])]

To
Shri Hari Singh,
Customer Care Executive – Airtel



Sub: Complain against Mobile Bill of my Airtel Mobile [protected]

Dear sir,


My airtel sim has been disconnected on 12th September, 2008 and the same has been confirmed by you. But till now bills have been sent to my address. Please take necessary action.



Regards
Diptasree Mukherjee




[protected][protected][protected][protected]
From: [protected]@airtel.in [mailto:[protected]@airtel.in]
Sent: Saturday, September 13, 2008 1:28 PM
To: Diptasree Mukherjee (WT01 - ENERGY & UTILITIES)
Subject: Your Airtel Mobile (#[protected]) [REF:[protected]]


Dear Customer,

Thank you for contacting Airtel.

This is with reference to your email dated 11 September 2008 regarding cancellation for your Airtel mobile [protected]. We regret the inconvenience caused for the delay in responding to your email.

We thank you for using our services and confirm that the connection has already been disconnected with effect from 12 September 2008.

We cherish your association with us and look forward to being of service again should you wish to take a mobile connection with Airtel in future.

It has always been our endeavor to provide you with the best customer service and we assure you of our sincere commitment to meeting all your future requirements too.

We would also like to inform you of Airtel Self Care service on www.airtel.in that allows you to manage your Airtel account at your convenience and ease. Just register at www.airtel.in and see how it makes things simpler!


Regards,


Arvind Kumar Varun

Customer Services

Airtel