Airtel — activation fault

Dear Sir,
15 days before i buyed my nokia 1650 mobile handset with tht handset i got one airtel sim card free, but that card yet not activated all outgoing call yet not activated, i submitted my all document tht reqd but yet service is not activated. my sim card show yr outgoing and incoming call are barred.
and when i am speking to Custmer care executive they are talking very bad.
my name is sakharam gawade
Mob no [protected]

please tell me what will I do.
I am very much upset.

sakharam gawade
Date 25.10.08