[Resolved] Airtel Cellular Service — Very Poor Quality Of AIRTEL Cellular Service

[Resolved] Airtel Cellular Service — Very Poor Quality Of AIRTEL Cellular Service

R R.T.Murugesan from Gurgaon, Haryana

I am a prepaid suscriber to AIRTEL at Arakkan Kottai, Gobi Taluk, Erode Dt.My mobile Number is [protected].There is one tower just 1km away from my residence.But i am not getting very poor signal from the Tower at Vaniputhur.Where as, i am occassionally getting signal from Kurumandur medu, Etc which are 15 km from me. I made representations to the AIRTEL customer service.but my representations have fallen on the deaf-ear.The technical wing of the company is believed to have received bribe to eret the tower in a very low lying area.So only a villge and half a km area is getting signal.Foe rendering poor quality of service, i want a petition to be filed in the consumer protection forum ar Erode for getting legal remedy for inflicting mental agony and loss of money for poor service against the AIRTEL company(Bharti) Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

M.SudeeshDas

Dear sirs, am sudessh belongs to calicut (kerala) i was useing airtel since whn you landed calicut, first i was a prepaid coustomer then shifted to postpaid and i was happy for long time, unfortunly i could not take it out the huge bills made by me & tried escotel postpaid no.[protected] & i still countinue as idea cellular, any way i come to the point, for the esyness o[censored]seing intrenet mobile office i had taken a new airtel conection no.[protected] but as am expected the service was gudenuf in the starting 1 months, after that still on today it was really a headache due to the shortage in signal, the reson i can explain to you the one & only tower in pottamal palazhi road was yours but after some months it was shared by idea cellular company & the frecuency & the signel became poor due to this, i had called up your coustmer care several times & brought in to thrre notice but no budy turnd over, you know the same sitiuation i had with idea in my reciving calls ther technical team had visited my home & cleard the problem thats why they are really an gud idea with a gud coustmer relastionship i would really like to pass this to your higher officials who may be not aware of such isues siting in thr cabin in your office am also doing business my concept is coustomer is beyond God am still useing with problems in your newly hiked price for gprs from 274 to 374 any expecting a goood relation wit you as coustomer i will stop here with in a hope that you will come back to me atleast wih a response

rgdsd
M.sudeesh

Arun

My name is arun . I am using airtel for many years . In my place[ ELATHUR, KERALA ] there is no signal due to the problem of tower . If it is raining there will be no range . Please make it ok . This is too much ... All the AIRTEL customers are getting mad by this AIRTEL connection ...

ARUN : [protected]

JOYPRINCE

I am using Airtel prepaid. The signal is very low in my home. I am staying in Jameen pallavaram, Jains Green acres. It has 600 flats. Mostly all the people are using Airtel Sim and all have the same complaints. Please resolve this ASAP. Otherwise we have to opt for another sim providers.

Regards,
JOY