[Resolved]  Airtel — CHARGING MORE CALL RATE THAN THE COMMITMENT AT THE TIME OF SALE OF CONNECTION

Respected sir/ madam,

I am working in LIC of India in Amritsar. I have purchased a power plan CUG from airtel compan in 2010..
While selling this plan to me i was told the call rate from airtel to airtel mobile in 10 paise only.
Now the company is charging 20 paise call from me from airtel to airtel. My hundred of colleagues are
using 10 paise call facility from airtel to airtel. I have written to airtel aurthorities and they revert me
we have changed your plan and in this plan .20 paise call rate is available. Now yesterday
i have written again and they reverted the same.
Please help me out.
thanks and regards
sukhminder singh, [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Airtel — call rate is higher

my airtel call charge rate is higher suddenly !! 1 msg is recieved me in airtel ,



(al -gift select your reduced call rtes free !! no recharge required !! call 51554 (toll free) ) i call this no but i cant ,after my call rate is Rs 1 ps please clear my call rate , no connect to customer care in my connection help me please.................................[protected]
Namaste Mr.Singh,

We would like to inform you that your concern listed 08 Sep. 2012 has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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