Airtel — Sim card blocked without intimation

Address:Chennai, Tamil Nadu

Hi,

My name is Sivanandh i was using Airtel no:[protected] for more than a year suddenly on August 20th this no is been Blocked by Airtel when i called up the Customer service they said that this no is not used for more than 3 months so they blocked it is this a procedure to blocking a number without intimating the customer also they asked me to go to a showroom near by my area and enquire about it as per their advice i went their and asked them about the issue and they given me a Nodal officers number([protected]) to contact he checked the database and after sometime he asked me to hand over the phonr to the Showroom executive and told him to re-activate the number and charge 175 Rs/-.as of my knowledge a duplicate Sim Costs Rs.25/- but here they charged 175Rs/- iam really fed up with the service for what i need to pay 175 Rs/-when the mistake is with Airtel side..please get me a solution for this also they are not in a position to give an ETA(estimated time for activation).kindly get back to my alternate no:[protected] or mail me at [protected]@gmail.com.

Thanks in Advance,
Sivanandh,
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