[Resolved]  Airtel Cug Connections — Payment wrong pasted

Address:

Haryana

Dear Sir / Madam ,

I would like to inform you that we are using Airtel since 6 Yrs .But since 4 months we are facing lots of problem with NEC & INTERNET ,as well as our mobile connection. I am approaching you as a final alternative .Further mail dated 15/07/2011 i would like to bring your attention to our CUG connections which is in the name of Teknion Furniture Systems (india) Pvt.Ltd.when i release the PO it was clearly mention that without any written approval no Value added service will be activate in any number but they have activate the Value added service on our one number [protected] but we are going to make make the payment of this number . These are total 12 connection which is for our new branch. Total connection is 219. But when i release the 2nd cheque for new 6 connections .we fail to understand why the discrepancy was made .I release the Cheque of Rs. 5668 (HSBS on 15 July ) But the your department update the wrong payment . They update the whole payment is only one number [protected] and rest of numbers they are start barred .Which create issue for us . Then i raise 6 Service request then they update the payment of Rs 18000 except our number one [protected],weather i have release only 5668/, then i again raise request after that they update 11000, again Except one number [protected], I also send 6 mail to [protected]@in.airtel.com.regarding the payment i also send the payment details. but nothing has done I can;t release the july month cheque untill the issue will resolve .
Beside a several requested we yet to receive your bill ever on time which usually result in delay.
May i requested you to look in to the matter .confirm the same to us following which we will process the payment accordingly
Hope that you would resolve my issue. I greatly appreciate the time taken to read this letter and look forward to you response.
I expect that you take immediate action.

SR request no. 38561957 on 21 july , 38561797 on 27july , 38654359, , 38680569, F[protected], F[protected], F[protected],, 38781730,

Our Series Start From [protected].

If the issue will not resolve by your side so we are willing to hand over all connection



Thanks & Regards
Neha Bhat (Adminstration Officer)
Teknion Furniture Systems (India) Pvt Ltd,
Cellphone : +91- [protected],
Land Line : +[protected]

neha.[protected]@gmail.com