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[Resolved]  Airtel Customer Care — Customer Care Shillong/NE Circle

Dear Sir,

Even though the Airtel customer care executives a re excellently trained and well behaved, there was this guy in the Tech support dealing with 'Nokia handset GPRS'. He was so rude at times when I failed to comprehend his thoughts and queries he went to the near level of insulting and degrading me as an individual.

Some tings hust as a "mamooli" Tech Support guy talking to me as software enguneer. I have given up the sim; it was an Airtel Pre-paid service.

My request is that I want an Email apology from Airtel or else I shall start a signature campaign against the tech support guys who have not harassed just me but many whom I know.

Thanking you
(shillong)
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Complaint marked as Resolved Aug 14, 2020
Complaint comments  7 Comments     Updated: ShareTweet

Comments

Sir,
Yesterday i've purchase one post paid sim card but till now it didnt activate. My SIM No. is[protected]. So Please give me a solution as soon as possible
sir,
my airtel prepaid sim was working well till 2nd of june suddenly it stopped working, i changed my handset to cheque whether my hanset persist any problem but response i m getting is insert the sim card. My Sim No is[protected]. So plese give me a solution as soon as possible.
i am the holder of connection from airtel mobile number [protected] and i being being charged rs.20/- per day for the services which i never got activated. i daily receive a message from the company like this "thanks for using (subscription, textbased services)subscription service on Airtel WAP. you'hve been charged Rs.20/-.Enjoy http.//igmobi.com.
I have many time lodged a complaint on the airtel service number 121 and they assured me that this will be got deactivated within24 hours . but nothing has been done so far.
please deactivate by today, thanks.
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Activate the Grps in my mobile
i'm a holder of airtel moile no [protected] connection. i got call from your customer care center shilllong...around 13:19pm, date[protected]... the person who called me is a lady and her name according to her name is Ms. Parboli.

I guess airtel customre should have little manner how to talk with the customer...the tone the way to coney the message is totally wrong...i know you all hv recorder when some one speak to a customer you should replay it and listen the way she speak.
My SIM card is damage n I had applied fr a new SIM card no.[protected] but it has been almost 1 week since I received the new sim but the problem is that the new sim is not activate till date.
sir I have pruchaces one prepaid airtel sim card from 2days ago dut till now is not working. my sim no ([protected]) please fix it as soon as possible

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    Airtel
    Customer Care Service
    Customer satisfaction rating
    46%
    Complaints
    44073
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    0
    Resolved
    19603
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
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