[Resolved] Airtel Customer Care — Customer Care Shillong/NE Circle | |
Dear Sir, Even though the Airtel customer care executives a re excellently trained and well behaved, there was this guy in the Tech support dealing with 'Nokia handset GPRS'. He was so rude at times when I failed to comprehend his thoughts and queries he went to the near level of insulting and degrading me as an individual. Some tings hust as a "mamooli" Tech Support guy talking to me as software enguneer. I have given up the sim; it was an Airtel Pre-paid service. My request is that I want an Email apology from Airtel or else I shall start a signature campaign against the tech support guys who have not harassed just me but many whom I know. Thanking you (shillong) Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
7 Comments | |
Comments
i am the holder of connection from airtel mobile number [protected] and i being being charged rs.20/- per day for the services which i never got activated. i daily receive a message from the company like this "thanks for using (subscription, textbased services)subscription service on Airtel WAP. you'hve been charged Rs.20/-.Enjoy http.//igmobi.com.
I have many time lodged a complaint on the airtel service number 121 and they assured me that this will be got deactivated within24 hours . but nothing has been done so far.
please deactivate by today, thanks.
I have many time lodged a complaint on the airtel service number 121 and they assured me that this will be got deactivated within24 hours . but nothing has been done so far.
please deactivate by today, thanks.
Activate the Grps in my mobile
i'm a holder of airtel moile no [protected] connection. i got call from your customer care center shilllong...around 13:19pm, date[protected]... the person who called me is a lady and her name according to her name is Ms. Parboli.
I guess airtel customre should have little manner how to talk with the customer...the tone the way to coney the message is totally wrong...i know you all hv recorder when some one speak to a customer you should replay it and listen the way she speak.
I guess airtel customre should have little manner how to talk with the customer...the tone the way to coney the message is totally wrong...i know you all hv recorder when some one speak to a customer you should replay it and listen the way she speak.
My SIM card is damage n I had applied fr a new SIM card no.[protected] but it has been almost 1 week since I received the new sim but the problem is that the new sim is not activate till date.
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Yesterday i've purchase one post paid sim card but till now it didnt activate. My SIM No. is[protected]. So Please give me a solution as soon as possible