Airtel Customer Care — Abusing when refusing to accept their scheme | |
I am alok Srivastava using airtel prepaid mobile. Today at 5:40 PM a customer associate call me from [protected] number and told me some airtel scheme for caller tunes. When i refuse to accept their scheme then he starts abusing me, then i cut off the phone. After a while he call me again at 5:43 PM and starts abusing me again and told me that he will cancel my prepaid connection. After that call I became very much tensed. So please take some right kind of action against that person, so that he will not disturb me in future again.. Waiting for your response.. Thanking You.. Alok Srivastava Was this information helpful? | |
 5 Comments | |
Comments
I have been told that I am put on hello tunes subscription. This was done without my permission and a renewal done without my permission on my prepaid card. I have tried to get to customer support on numerous occasions and it just has a merry go round voice mail menu !!!
This is out right cheating of the customer.
This is out right cheating of the customer.
Today I got a SMS on my phone saying :
Your subscription to Hello tunes will be renewed in 2 days. You will be charged Rs30 towards month subscription.
In the first place I do not know how I was added on to the so called " Hello tunes" without my permission and secondly how can it be renewed without my permission ?
I am putting it down here because it has been impossible to get to customer support in Karnataka to even ask about this issue and also take suitable action if I am charged without my permission !!!
Your subscription to Hello tunes will be renewed in 2 days. You will be charged Rs30 towards month subscription.
In the first place I do not know how I was added on to the so called " Hello tunes" without my permission and secondly how can it be renewed without my permission ?
I am putting it down here because it has been impossible to get to customer support in Karnataka to even ask about this issue and also take suitable action if I am charged without my permission !!!
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waiting for ur response
thank you...